Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.27
What expansions, game packs, and stuff packs do you have installed? None
Steps: How can we find the bug ourselves? Try and load a saved game
What happens when the bug occurs? Whenever I try to load a game I get “The game failed to load. Error code:134:84f8bed6:2cd878e0. It is recommended you relaunch the game” I’ve reloaded the game, tried two different saves and another family, reset my PlayStation as well as unplugging it and leaving it. Nothing is working.
What do you expect to see? This fixed so I can play!
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Never had a problem until the last two patches were downloaded.
Help
I merged your post with existing report.
Make sure to click me too on the first post.
Thank you 😊 has anyone been able to find a way to fix the error?
EA StaffHello.
For any PS4 users encountering this, would you be willing to share save files with this error?
If so, please send me a private message with a link to the files. Instructions here: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302
Note: The team is currently looking into Error 134 issues for PC. Fixing it for PC might fix it for Console also, but we can't be sure unless the team can reproduce it on console.
