This will delete the save indefinitely and should be taken down as advice. It’s very easy to delete the entire cloud save doing it this way, especially if people do not have the upgraded account on Xbox. The ONLY solution to this is to completely exit the game. Just restarting the console doesn’t do this, depending on how you restart. Xbox does not recommend hard restarting your Xbox.
1. click the middle button (Xbox symbol) in the middle of the controller
2. scroll to Sims 4
3. Click the right button under the button you just clicked with 3 horizontal lines
4. Click quit
5. give it just a couple minutes and then go back to Home Screen (it should automatically take you there. If not, click b or the Xbox logo on the controller
6. Click Sims 4 to restart your game and it should work fine. Every time it messes up, you have to do this. You don’t have to delete anything.
7. Xbox is not like a ps4. This is how you exit games. If the Xbox sits idle for a few days, it will exit out of all games. Otherwise, the games sit in like a a minimized window on a laptop. It’s like your laptop is in sleep mode versus being restart when you turn off the Xbox. It is made by microsoft. I hope that makes sense. 😃😀
happy gaming!!