Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.40
What expansions, game packs, and stuff packs do you have installed? Snowy Escape, University, Island Living, Get Famous, Seasons, City Living, Get together, Get to work, Batur, Realm of Magic, Strangerville, Jungle Adventure, Vampires, vintage Glamour, Romantic garden, holiday celebration, grims ghoulish guitar
Steps: How can we find the bug ourselves? I am unsure, I just know that certain features stopped working after I updated the game.
What happens when the bug occurs? Everytime I try to toggle between the floors and/or the wall visibility, nothing happens. I can't access anything on any other floor than what I am currently on
What do you expect to see? Being able to toggle between the different floors and having the option of what my wall visibility is.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. It was working fine until the recent update on the console (4-27-2021)
I recently updated the game on the console. Everything was working just fine prior to that. But once I opened my game after it updated... I stopped being able to toggle between different floors and changing the wall visibility. I am stuck on only one floor of my house in all my saves. Has anyone else had this happen??
