So something I have noticed in my game- I’ve been having these issues with the gallery since the December patch and I was in the process of creating my own save file- is that it does not seem to be tied to a specific lot. Which was what I had assumed before!
The infinite loading and crashing occurs mostly when I place multiple builds from the gallery back to back (in the process of creating my perfect save, when I’m searching for a park I like, for example).
Mostly after the third/forth time. I don’t know if something corrupts while placing the lot.
Right now I’m clearing cache and restarting frequently and that seems to help. Obviously very tedious and thus progress on my save is slow lol
If I encounter a specific problematic build I will share it but at the moment I suspect it’s more of a core issue of the gallery itself? Which would be a relief if it was true because I was anxious to use newer builds before..
I will keep sharing but this is just my experience.. my game is still playable thankfully it’s not as bad as others have shared!! Trying to relax by being creative is kind of hard right now though ☹️
Read through DeanXeL's replies here and check the pictures. https://answers.ea.com/t5/Bug-Reports/OPEN-Endless-Loading-Crashing-when-trying-to-load-a-certain-lot/m-p/13376161/highlight/true#M267196
EAxis mucked up something to do with object placement back in December 2023 and haven't bothered to fix it.
Save often, especially BEFORE downloading anything from the Gallery.
Open Lots up in Build/Buy and smash it up a little then return to neighborhood. Usually that's all it takes to trigger the bug. Sometimes just opening the lot crashes the game. If you find your game loading for too long, you need to kill it with Task Manager because you've been soft-locked. Don't do like some other simmers and think after an hour it's just "taking it's time".
Gallery is also chock-full of "CAS Unlock sims" including EAxis-made households, so be careful there too if you don't want that infecting your save.
@Sejian Thanks for sharing! That’s interesting cause I’ve been deleting debug stuff whenever I download gallery builds lately maybe that’s one of the reasons the bug has appeared less… Didn’t know that Sims from the gallery can be a trigger too though, wonderful 😢 I really hope the team is working on a fix for this this is not okay
