Read through DeanXeL's replies here and check the pictures. https://answers.ea.com/t5/Bug-Reports/OPEN-Endless-Loading-Crashing-when-trying-to-load-a-certain-lot/m-p/13376161/highlight/true#M267196
EAxis mucked up something to do with object placement back in December 2023 and haven't bothered to fix it.
Save often, especially BEFORE downloading anything from the Gallery.
Open Lots up in Build/Buy and smash it up a little then return to neighborhood. Usually that's all it takes to trigger the bug. Sometimes just opening the lot crashes the game. If you find your game loading for too long, you need to kill it with Task Manager because you've been soft-locked. Don't do like some other simmers and think after an hour it's just "taking it's time".
Gallery is also chock-full of "CAS Unlock sims" including EAxis-made households, so be careful there too if you don't want that infecting your save.
@Sejian Thanks for sharing! That’s interesting cause I’ve been deleting debug stuff whenever I download gallery builds lately maybe that’s one of the reasons the bug has appeared less… Didn’t know that Sims from the gallery can be a trigger too though, wonderful 😢 I really hope the team is working on a fix for this this is not okay
