I have the same issue since yesterday.
My proces of quitting the game: Save first, then save and exit. On the latter it freezes and I even have to force my laptop to shut down.
I can press the windows key and then I see my windows taskbar. But if I select chrome or right click on the sims to shut it down like that, nothing happens.
The first time I started the game up yesterday I had a short freeze in the intro screen.
I play on a new laptop and I have no mods, I have all dlc except for the little fits or something kit.
Fun fact, when I opened origin to check my game version, my library is completely empty...