Forum Discussion
Product: The Sims 4
Platform:Steam-PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.95.207.1030
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? You can play my Slot_00000006.save or Slot_00000002.save for a while and go to play mode and then build mode, then it may fail to save with the error. https://drive.google.com/drive/folders/1-3Yy_R-uzXKwAO73nMgcUU8UGlVDT2On?usp=sharing
What happens when the bug occurs? The game failed to save. Error Code 504:9cd940e:23f18825.
What do you expect to see? Game saves working correctly
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Save files with bug for testing:
https://drive.google.com/drive/folders/1-3Yy_R-uzXKwAO73nMgcUU8UGlVDT2On?usp=sharing
Slot_00000006.save
Slot_00000002.save
The only way to save the game is to go to Manage Worlds and do the Save As... option
@Arthur GibraltarThe error may not happen if you don't enter build mode and do some changes or play on live mode for a while.
EDIT: found the last exception file with the cause of the save failure. As it can't be attached to this message, I'll paste the content below:
<report><version>2</version><sessionid>b6ec47e226f72be46402b638</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2023-03-04 00:10:44</createtime><buildsignature>Local.Unknown.Unknown.1.95.207.1030-1.200.000.580.Release</buildsignature><categoryid>fan_situation_manager.py:123</categoryid><desyncid>b6ec47e226f72be46402b638</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (TypeError: argument must be int, not None) Traceback (most recent call last): Caught and logged: File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 560, in _fill_and_send_save_game_protobufs_gen File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 523, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1683, in save_zone File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 523, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\venues\venue_service.py", line 717, in save File "T:\InGame\Gameplay\Scripts\Server\zone_director.py", line 975, in save File "T:\InGame\Gameplay\Scripts\Server\celebrity_fans\fan_zone_director_mixin.py", line 68, in _save_custom_zone_director File "T:\InGame\Gameplay\Scripts\Server\celebrity_fans\fan_situation_manager.py", line 123, in save_fan_situations TypeError: argument must be int, not Nonertim=0 Client Session Time: 19.87 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 12,120,0,5377 Modded: False SystemInfo: Windows 11 10.0.22621 GPU: NVIDIA GeForce RTX 2060 nvldumdx.dll 31.0.15.2849, GUID: D7B71E3E-5DC9-11CF-4F78-42330EC2D235 </desyncdata></report>
<report><version>2</version><sessionid>b6ec47e226f72be46402b638</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2023-03-04 00:11:30</createtime><buildsignature>Local.Unknown.Unknown.1.95.207.1030-1.200.000.580.Release</buildsignature><categoryid>fan_situation_manager.py:123</categoryid><desyncid>b6ec47e226f72be46402b638</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (TypeError: argument must be int, not None) Traceback (most recent call last): Caught and logged: File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 560, in _fill_and_send_save_game_protobufs_gen File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 523, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1683, in save_zone File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 523, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\venues\venue_service.py", line 717, in save File "T:\InGame\Gameplay\Scripts\Server\zone_director.py", line 975, in save File "T:\InGame\Gameplay\Scripts\Server\celebrity_fans\fan_zone_director_mixin.py", line 68, in _save_custom_zone_director File "T:\InGame\Gameplay\Scripts\Server\celebrity_fans\fan_situation_manager.py", line 123, in save_fan_situations TypeError: argument must be int, not Nonertim=0 Client Session Time: 19.87 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 12,120,0,5377 Modded: False SystemInfo: Windows 11 10.0.22621 GPU: NVIDIA GeForce RTX 2060 nvldumdx.dll 31.0.15.2849, GUID: D7B71E3E-5DC9-11CF-4F78-42330EC2D235 </desyncdata></report>
</root>
- Arthur Gibraltar3 years agoRising Veteran
Another last exception:
Spoiler<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>f02d83be391be26b6402c19f</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2023-03-04 00:59:59</createtime><buildsignature>Local.Unknown.Unknown.1.95.207.1030-1.200.000.580.Release</buildsignature><categoryid>fan_situation_manager.py:123</categoryid><desyncid>f02d83be391be26b6402c19f</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (TypeError: argument must be int, not None) Traceback (most recent call last): Caught and logged: File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 560, in _fill_and_send_save_game_protobufs_gen File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 523, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1683, in save_zone File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 523, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\venues\venue_service.py", line 717, in save File "T:\InGame\Gameplay\Scripts\Server\zone_director.py", line 975, in save File "T:\InGame\Gameplay\Scripts\Server\celebrity_fans\fan_zone_director_mixin.py", line 68, in _save_custom_zone_director File "T:\InGame\Gameplay\Scripts\Server\celebrity_fans\fan_situation_manager.py", line 123, in save_fan_situations TypeError: argument must be int, not Nonertim=0 Client Session Time: 22.05 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 12,120,0,5377 Modded: False SystemInfo: Windows 11 10.0.22621 GPU: NVIDIA GeForce RTX 2060 nvldumdx.dll 31.0.15.2849, GUID: D7B71E3E-5DC9-11CF-4F78-42330EC2D235 </desyncdata></report>
<report><version>2</version><sessionid>f02d83be391be26b6402c19f</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2023-03-04 01:00:08</createtime><buildsignature>Local.Unknown.Unknown.1.95.207.1030-1.200.000.580.Release</buildsignature><categoryid>fan_situation_manager.py:123</categoryid><desyncid>f02d83be391be26b6402c19f</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (TypeError: argument must be int, not None) Traceback (most recent call last): Caught and logged: File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 560, in _fill_and_send_save_game_protobufs_gen File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 523, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1683, in save_zone File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 523, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\venues\venue_service.py", line 717, in save File "T:\InGame\Gameplay\Scripts\Server\zone_director.py", line 975, in save File "T:\InGame\Gameplay\Scripts\Server\celebrity_fans\fan_zone_director_mixin.py", line 68, in _save_custom_zone_director File "T:\InGame\Gameplay\Scripts\Server\celebrity_fans\fan_situation_manager.py", line 123, in save_fan_situations TypeError: argument must be int, not Nonertim=0 Client Session Time: 22.05 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 12,120,0,5377 Modded: False SystemInfo: Windows 11 10.0.22621 GPU: NVIDIA GeForce RTX 2060 nvldumdx.dll 31.0.15.2849, GUID: D7B71E3E-5DC9-11CF-4F78-42330EC2D235 </desyncdata></report>
</root>- crinrict3 years agoHero+@Arthur Gibraltar I merged your posts with another thread on the same error
Did you also do a (wedding) event with a celebrity ?- Arthur Gibraltar3 years agoRising Veteran@crinrict I noticed the error happens just by being a celebrity in a community lot. It doesn't need to be a wedding.
About The Sims 4 Bug Reports - Archive
Community Highlights
Recent Discussions
- 4 hours ago
- 6 hours ago