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bearyMaggie's avatar
bearyMaggie
Rising Traveler
2 years ago

[GTW] Cannot buy or sell debug stuff (jewellery) when household own the store

Product: The Sims 4
Platform:PC
Which language are you playing the game in? Русский язык
How often does the bug occur? Every time (100%)
What is your current game version number? 1.105.345.1020
What expansions, game packs, and stuff packs do you have installed? All EPs, Almost all GP (except for OR, Strangerville and Batuu), Almost all SP (except for Cool Kitchen, Spooky, Kids Room, Toodler, Bowling Night, Fitness).
Steps: How can we find the bug ourselves? Buy a retail store and place there some collectibles (debug item) - for example, crystals, jewellery, potions (RoM).
What happens when the bug occurs? No visitors will buy a thing! If visit the store with another household - all objects for sale will be unclickable, you will not be able to select them nor buy them, there will be no options.
What do you expect to see? I expect that when I own the store in game I will be able to sell all the stuff there. Or when some household own the store in game, another sim will be able to buy stuff there.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

I haven't play a while with a retail system and I totally expect to be able to sell all the debug item in my own retail store. But it seems that I have to sell my store or store only regular item in them. 

I tried to do it with my family - buy a store and put there item for sale and also I tried it with premade family. I tried  in Glimmebrooke and in Magnolia Promenade, in premade store - nothing changed. I moved the family-owners of the store to inactive households - nothing changed. I cannot buy or sell debug item (crystalls, jewellery, etc) in store when some family owns it. When I sell the whole store and it became unowned - I can visit and buy all the items. 

I tried to disable my mods, then I restored game files. Then I deleted the game completely from my PC and installed it back (including deleting the C:/Documents/Electronic Arts/The Sims 4), but nothing changed.

7 Replies

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  • bearyMaggie's avatar
    bearyMaggie
    Rising Traveler
    2 years ago

    nope

    my employee appears just fine. and customers appear. 

    when i pul 'on sale' on my jewellery or crystals - customer won't buy anything.

    when i switch household and visit the store (which is owned by another household at the moment) - I (as visitor) cannot buy anything, everything is unclickable. 

    If any household doesn't own the store at the moment - I (as visitor) can buy everything. 

    If I put 'on sale' only on objects from regular BB catalog - like chairs or benches - I can sell it and visitor can buy it. 

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @bearyMaggie the npc not buying is while you play the family that owns the store ? Still unclear on that part.
  • bearyMaggie's avatar
    bearyMaggie
    Rising Traveler
    2 years ago

    Shorlty - Yes.

    When I put crystals or jewellery on sale in the store which belongs to my active household, NPC does appear but cannot buy anything. 

    when i switch household  and visit this store - I cannot buy anything, because all objects for sale are unclickable - i click and no option appears. I hope it does make sense. 

  • bearyMaggie's avatar
    bearyMaggie
    Rising Traveler
    2 years ago

    Do you have any other questions ? Or maybe save file is required ? 

    I really wanted to play with my own retail-store and it seems I cannot... 

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @bearyMaggie No, EA will ask if they need more info.

    I just wanted to make sure it's not the same as the other :D

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