[GTW] Can't ring up customers
Issue
Young adult sim & teen sim go to work at their Retail business in Newcrest. Retail business has been running smoothly for several days, usually once per sim week. Running retail long enough to purchase “faster checkouts (large)” and “serious shopper” perks However now, after the household sim has used the retail interactions to raise the customers “bar” to the top, the customer no longer gets a blue “shopping trolley” symbol above their heads, but wave their arms around with a thought bubble containing an image of empty shelves, and a notification that says “What choice! What value! I’m ready to buy when you get a chance to ring me up.” But there is no option to ring the customer up when you click on them, only the normal retail interactions.
Steps you took for Issue to occur
As described above. Added collectables & paintings to retail store, cleaned dirty shelves, then opened store and interacted with customers as I have done previously with no problems since starting the game when first purchased 16th September 2015 so about 9 days of heavy use!
When I tried a second time from previous saved game, the occasional cutomer would eventually have a blue shopping cart symbol above their head and my sim was finally able to ring up the sale.
Picture
Where does the bug occur?
Only have one saved game so far. Haven’t tested a new game yet.
Mods/CC
Never used mods or custom content
Expansion Packs/Game Packs/Stuff Packs
Get to work
Occurring since
Not known. Only started since 25th September 2015
Operating system
Windows 10
I wasn't sure if I was able to edit my original post...I think I have worked out the cause. the paintings I have for sale are above the shelves with the collectables on. I created a separate room for the paintings, with the collectables in the original room. All the customers now head straight for the paintings no problem at all and the "shopping trolly" symbol is now coming up straight away. Obviously, even though the pictures fitted on the wall above the collectables, the customers couldn't physically "reach" them to purchase them! They need a new notification saying that the customer cannot access the goods.
