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MzMelonz's avatar
MzMelonz
Seasoned Ace
5 years ago

[GTW] Retail Items Do Not Restock

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.35.8.2300
What expansions, game packs, and stuff packs do you have installed? GTW, DO, CL
Steps: How can we find the bug ourselves? Visit a retail location that a non-active household manages. If the retail location sold items while actively managing the retail location, when not actively managing the retail location, items do not restock.
What happens when the bug occurs? When visiting a retail location, items are no longer stocked automatically. Items are sold out and NPC retail workers do not restock anything.
What do you expect to see? I expect to visit a retail store and see that items are available for purchase.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. After September or October patch

N/A

Edit By Crinrict: Added Tag to Title,

7 Replies

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  • @MzMelonzTwo questions:
    - Have the items been restocked when you leave the lot and come back (that's how it always worked in my game)?
    - Have you tried to briefly play the owner houshold and give the employees the task to restock the items?

    EDIT: I tested this with a vanilla PC game and indeed employees won't restock anything while your Sims is on the lot, but everything is restocked when you leave and return to the lot. I believe NPC shops have always worked this way, but I'm not sure.

  • MzMelonz's avatar
    MzMelonz
    Seasoned Ace
    5 years ago

    - Have the items been restocked when you leave the lot and come back (that's how it always worked in my game)?

    No, the items never restock. I could play any other household, leave, return, etc. It will remain as is until I am actively managing the retail location to have the store manually restock. When I first purchased the pack for this, it wasn't like that. This is a more recent occurrence. For instance, the toy store that comes with the pack Paddywack's Emporium, let's say The Adam's Family owns this retail lot. After a shift of actively working, most of the items sell out. If I switch households, to the Patridge Family and visit with their kids, all of the items are still mostly sold out. I could visit again with the Brady Bunch and the same items will still be sold out. The only time this changes is when I am back to playing The Adam's Family and I have my store employee or myself restock the store. If I can recall correctly, in the past, the stores would automatically restock when playing any other family. 
    - Have you tried to briefly play the owner houshold and give the employees the task to restock the items?

    That's the only way I am able to restock items now. is to play the managing household (The Adam's Family) to restock. This action means that before I stop playing a household who manages a retail store, I have to make sure everything is restocked before playing a different household, every time. I just do not recall it being this way prior to the last two to three months. I have had this game for a while now. 

    EDIT: I tested this with a vanilla PC game and indeed employees won't restock anything while your Sims is on the lot, but everything is restocked when you leave and return to the lot. I believe NPC shops have always worked this way, but I'm not sure.

    Indeed. Nothing restocks for me unless I manually restock them prior to wanting to play a different household.

    I hope this makes sense.

  • alanmichael1's avatar
    alanmichael1
    Seasoned Ace
    5 years ago
    @MzMelonz Ok the difference between your and my game is that my NPC shop has no owner at all - I made it functional with an owner houshold when I built it, then uploaded it to the gallery and downloaded it into different savegames. It works fully autonomously. Your description sounds as if the game does no autonomous micromanagement when there is still a living owner in the savegame. To me this makes some sense because in your case the shop still has a budget that could be ruined by automatic transactions like restocking. I will do some further testing ...
  • janyses's avatar
    janyses
    Seasoned Ace
    3 years ago

    I know this is old, but for anyone else with this problem, it's actually working as intended. Items are not supposed to restock if the shop is owned by another sim. If you want items to restock automatically, you must sell the shop so that it is unowned. It's always worked this way.

  • MzMelonz's avatar
    MzMelonz
    Seasoned Ace
    3 years ago
    @janyses Yes this is old. I have since learned that it's not a glitch. So this can be closed as I am not seeing where to delete it on my end.
  • MzMelonz's avatar
    MzMelonz
    Seasoned Ace
    3 years ago
    @crinrict Are you able to close this!? I realize since someone newly commented that this is not an issue.

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