Forum Discussion
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.107.151.1020 DX9
What expansions, game packs, and stuff packs do you have installed? Cottage Living, Snowy Escape, Island Living, Seasons, City Living, Get Together, Get To Work, Journey To Batuu, Jungle Adventure, Dine Out, Outdoor Retreat My First Pet, Bowling Night, Vintage Glamour Backyard, Romantic Garden Free Holiday stuff & all the freebies from new sign-in game
Steps: How can we find the bug ourselves? (Play multiple households. Never have downloaded any "mod" content. No idea what "cc" is.) Played a household with extensive inventory of plants, collectibles, gear, medicines, etc. The usual stuff playing the Aspirations. Came back to that household & ALL the consumables & collectibles are gone. Checked the "household collectibles progress diamond - everything they ever collected is listed there accurately, but nothing in anyone's inventory. Tried to load an old save. They are all gone but past 72 hrs. No saves on hand have the inventory. Repaired game. Checked for updates. Checked household inventory. Rebooted. Last action with household of 4 adults, 1 child, 3 chickens was to enter eggs in the Finchwick Fair. Brought everyone home, tucked in bed, saved game. Moved on to another house. Have not seen other played household inventory missing... yet.
What happens when the bug occurs? This is the 1st time this has occurred, but it's a pretty big deal. Have played the game for quite a while, so households have extensive collections usually within 5 to 10 items of finding everything. Mostly only the rarest stuff is not yet found. Was hoping over time would find those things, ONCE had a chicken disappear that was entered into the fair. Never came back to household or personal inventory. ONCE had a cow disappear the same way, but the cow re-appeared in the household inventory a week later. Not joking. (I don't have large household inventories - just party gifts, seasonal decorations, outgrown kid stuff kind of things.) Checked the forums for solutions & discovered animals & the fair can be a problem, so stopped entering animals.
What do you expect to see? I expect to see my Sims to have all their inventory.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
This is my last exception, from 24 June 24:
<report><version>2</version><sessionid>68717677def6b5216679780f</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-06-24 15:51:55</createtime><buildsignature>Local.Unknown.Unknown.1.107.151.1020-1.300.000.182.Release</buildsignature><categoryid>(AS)widgets.Exchange.Detail.controls::DetailInfoCellView</categoryid><desyncid>68717677def6b5216679780f</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.Exchange.Detail.controls::DetailInfoCellView/SetupBlueprintInfo() at olympus.views::CellView/Draw() at olympus.layout::GridLayout/OnFeedAdd() at olympus.data::ArrayDataFeed/AddItem() at widgets.Exchange.Detail.controls::DetailInfoPanel/SetData() at widgets.Exchange.Detail::DetailBase/Show() at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/DispatchToWidget() at olympus.io::CommunicationManager/DispatchStoredOnDemandMessages() at olympus.core::LayoutManager/OnDemandWidgetLoadComplete() rtim=767733 Client Session Time: 20.07 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,233,0,5746 Modded: False SystemInfo: Windows 11 10.0.22000 GPU: NVIDIA GeForce GTX 1070 nvldumdx.dll 30.0.15.1278, GUID: D7B71E3E-58A1-11CF-7277-65A40EC2D335 </desyncdata></report>
<report><version>2</version><sessionid>68717677def6b5216679780f</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-06-24 15:53:37</createtime><buildsignature>Local.Unknown.Unknown.1.107.151.1020-1.300.000.182.Release</buildsignature><categoryid>(AS)widgets.Exchange.Detail.controls::DetailInfoCellView</categoryid><desyncid>68717677def6b5216679780f</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.Exchange.Detail.controls::DetailInfoCellView/SetupBlueprintInfo() at olympus.views::CellView/Draw() at olympus.layout::GridLayout/OnFeedAdd() at olympus.data::ArrayDataFeed/AddItem() at widgets.Exchange.Detail.controls::DetailInfoPanel/SetData() at widgets.Exchange.Detail::DetailBase/Show() at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/DispatchToWidget() at olympus.io::CommunicationManager/DispatchStoredOnDemandMessages() at olympus.core::LayoutManager/OnDemandWidgetLoadComplete() rtim=777988 Client Session Time: 20.07 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,233,0,5746 Modded: False SystemInfo: Windows 11 10.0.22000 GPU: NVIDIA GeForce GTX 1070 nvldumdx.dll 30.0.15.1278, GUID: D7B71E3E-58A1-11CF-7277-65A40EC2D335 </desyncdata></report>
</root>
Edit By Crinrict: Added Spoiler Tags
@f50710a611ffb2d8 Does this happen to a specific household or all of them?
- EA_Solaire2 years ago
Community Manager
Hello all,
If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?
If so, please send me a private message with a link to the file. Instructions can be found here: http://x.ea.com/74420
Thanks!
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