i can't interact with my pets or furniture and i can't use the travel app

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? the latest
What expansions, game packs, and stuff packs do you have installed? horses, pets, cottage living, vampire, mermaid, magic, werewolfs, everyday clutter, pastel, desert luxe kit, little camper, blooming rooms, paranormal, tiny living, season, laundry, my first pet suff, romantic garden stuff, holiday
Steps: How can we find the bug ourselves? i don't know
What happens when the bug occurs? i c'ant interact with my pets and the travel app does not work
What do you expect to see? to interact with my pets properly and to use the travel app has normal
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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hi,

i have a couple of bugs, first when i try to travel using the phone it won't work at all, second when i try to interact my pet it w'ont let me, expemple: my dog in game is sick and i can't take them to the vet by clicking on them, but when i take my pets to the vet the employee there don't want to treat them, or when i try too interact (to give them pets or mount) with my horses/cat/dog , my sims goes up to them to interact and right after nothing happens . Also my pets randomly change places like teleportation. i tried rebooting the game , my computer and also going trough my cc, but nothing. for now i dont have any other solutions but to wait for the next update. 

if you have any other idea then please help