Product: The Sims 4Platform:PCWhich language are you playing the game in? EnglishHow often does the bug occur? Every time (100%)What is your current game version number? 1.69What expansions, game packs, and stuff packs do you have installed? ==Expansions== Cats and Dogs City Living Discover University Eco Lifestyle Get Famous Get To Work Get Together Island Living Seasons Snowy Escape ============ ==Game Packs== Outdoor Retreat Parenthood Batuu Vampires ============ ==Stuff Packs== Luxury Party Stuff Spooky Stuff Tiny Living =============Steps: How can we find the bug ourselves? Island Living=== Place Kava bowl Go into live mode Click and drag ===Game fatally crashes===What happens when the bug occurs? The game will go white then crashWhat do you expect to see? It to move where I drag it Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure So when I was doing Kava event for boosting my sims fun I moved one of the lava bowls to the counter with the other one and it caused i it to crash multiple times it was annoying and I hope it can be fixed I will upload a clip when I can find this on my Browser{EDIT: Evidence https://youtu.be/lWuxvNmk600} Edit By Crinrict: Added Tag to Title, Adjusted Title

I had a weird issue [in Sims4] where, I was adding on to a created house I had been working on. And while placing the Kava juice bowl (from Sulani isle expansion), and hovered it over the counter, specifically I placed the tea machine in front of the counter and tried moving the kava bowl to the back and while I was in the process of doing this it completely crashed my game. I don't often get many crashes, especially not immediate ones, but yes it crashed it, or so I will assume because that is the item I was interacting with when it happened. Normally, it wouldn't annoy me but I lost some of the work I had done, I at least saved the main outline, but I had it looking pretty good when the crash happened, so yeah more than a little annoyed that I lost the data I had. I'm normally a save freak, but sometimes when I get in a zone I might not save as often (which yeah, should have saved it, but normally these things don't happen). According to other posts I've read, there are other issues with the kava bowl, so it might be worth looking into fixing that at some point if that's what caused my crash. So, just letting other simmers know to be careful when placing said item and you know actually save it before placing or using it, just to be on the safe side. Thanks, and hope this will help someone else avoid this pitfall. I wasn't able to get a screenshot, as it crashed it immediately, but fairly sure that's what caused it.

@sailornaru Thank you for telling everybody, i hate when i lose progress on houses/lots! Hope you have an amazing day <3I do NOT work for EA

@sailornaru Can you duplicate the crash if you try again ?Do you have a lastCrash.txt file ?

@tomtomvader298 Merging this with the existing thread.Do you have any lastCrash files ? Does it only crash during the event or generally for you ?

@crinrict crashes everytime i move them near eachother

[IL] Kava Bowl Crashes Game | EA Forums

13 Replies

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sailornaru
5 years ago
I had a weird issue [in Sims4] where, I was adding on to a created house I had been working on. And while placing the Kava juice bowl (from Sulani isle expansion), and hovered it over the counter, specifically I placed the tea machine in front of the counter and tried moving the kava bowl to the back and while I was in the process of doing this it completely crashed my game. I don't often get many crashes, especially not immediate ones, but yes it crashed it, or so I will assume because that is the item I was interacting with when it happened. Normally, it wouldn't annoy me but I lost some of the work I had done, I at least saved the main outline, but I had it looking pretty good when the crash happened, so yeah more than a little annoyed that I lost the data I had. I'm normally a save freak, but sometimes when I get in a zone I might not save as often (which yeah, should have saved it, but normally these things don't happen). According to other posts I've read, there are other issues with the kava bowl, so it might be worth looking into fixing that at some point if that's what caused my crash. So, just letting other simmers know to be careful when placing said item and you know actually save it before placing or using it, just to be on the safe side. Thanks, and hope this will help someone else avoid this pitfall. I wasn't able to get a screenshot, as it crashed it immediately, but fairly sure that's what caused it.
Lova0_sims
5 years ago
@sailornaru Thank you for telling everybody, i hate when i lose progress on houses/lots! Hope you have an amazing day <3

I do NOT work for EA
crinrict
Hero+
5 years ago
@sailornaru Can you duplicate the crash if you try again ?

Do you have a lastCrash.txt file ?
crinrict
Hero+
5 years ago
@tomtomvader298 Merging this with the existing thread.

Do you have any lastCrash files ?

Does it only crash during the event or generally for you ?
tomtomvader298
Rising Traveler
5 years ago
@crinrict crashes everytime i move them near eachother
crinrict
Hero+
5 years ago
@tomtomvader298 Do you have any lastCrash files ?
tomtomvader298
Rising Traveler
5 years ago
i got this trying to upload my txt
"Correct the highlighted errors and try again.
The attachment's lastcrash.txt content type (text/plain) does not match its file extension and has been removed."
heres the info ina temp link https://ufile.io/pcez5of3
crinrict
Hero+
5 years ago
Thanks for the info.

I'm re-uploading your crash file as rar file as info for the devs in case the link is no longer valid
lastCrash.rar30 KB
tomtomvader298
Rising Traveler
5 years ago
@crinrict oki, link does have 28days left of activeness if not seen by the expiry
tomtomvader298
Rising Traveler
5 years ago
Ok tiny update I just realised my yt link was set to private - unavailable I just fixed that