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tkassam's avatar
tkassam
Rising Traveler
12 months ago

[LS] LastException: matchmaking_service failed

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.108.335.1020 Wh...
crinrict's avatar
crinrict
Hero+
12 months ago
@tkassam Could you please also remove BE and upload the exception the game throws ?

Just remove all your mods/cc, delete the localthumbcache file and upload the lastsexception file in the documents folder.
  • tkassam's avatar
    tkassam
    Rising Traveler
    12 months ago

    @crinrict Here's the file. I cleared the localthumbnailcache and removed Twisted mexi's Better exception mod. No mods/cc in folder. it's not letting me attach.

    Spoiler
    <?xml version="1.0" ?><root>
    <report><version>2</version><sessionid>55ab1a00dfe38fbb66a92c99</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-07-30 14:12:12</createtime><buildsignature>Local.Unknown.Unknown.1.108.335.1020-1.300.000.188.Release</buildsignature><categoryid>matchmaking_service.py:1467</categoryid><desyncid>55ab1a00dfe38fbb66a92c99</desyncid><systemconfig/><screenshot/><desyncdata>[manus] matchmaking_service failed to handle on_all_households_and_sim_infos_loaded due to exception (KeyError: 852608764414141559)&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1659, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 292, in on_enter&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 38, in on_all_households_and_sim_infos_loaded&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 454, in on_all_households_and_sim_infos_loaded&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\services\matchmaking_service.py", line 1467, in on_all_households_and_sim_infos_loaded&#13;&#10;KeyError: 852608764414141559rtim=0&#13;&#10;Client Session Time: 19.15&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,257,0,5770&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 11 10.0.22631 GPU: NVIDIA GeForce RTX 4060 nvldumdx.dll 31.0.15.3713, GUID: D7B71E3E-6BC2-11CF-6979-04610EC2D235&#13; &#10;</desyncdata></report>
    </root>

    Edit By Crinrict: Added Spoiler Tags

    • crinrict's avatar
      crinrict
      Hero+
      12 months ago

      @tkassam Thank you.

      EDIT: Do you see any ingame symptoms or just the LE ?

      • Whaeveer's avatar
        Whaeveer
        12 months ago

        I have tested vanilla & attached the lastexception.txt file I too keep having this same issue.

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