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@crinrict Here's the file. I cleared the localthumbnailcache and removed Twisted mexi's Better exception mod. No mods/cc in folder. it's not letting me attach.
<report><version>2</version><sessionid>55ab1a00dfe38fbb66a92c99</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-07-30 14:12:12</createtime><buildsignature>Local.Unknown.Unknown.1.108.335.1020-1.300.000.188.Release</buildsignature><categoryid>matchmaking_service.py:1467</categoryid><desyncid>55ab1a00dfe38fbb66a92c99</desyncid><systemconfig/><screenshot/><desyncdata>[manus] matchmaking_service failed to handle on_all_households_and_sim_infos_loaded due to exception (KeyError: 852608764414141559) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1659, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 292, in on_enter File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 38, in on_all_households_and_sim_infos_loaded File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 454, in on_all_households_and_sim_infos_loaded File "T:\InGame\Gameplay\Scripts\Server\services\matchmaking_service.py", line 1467, in on_all_households_and_sim_infos_loaded KeyError: 852608764414141559rtim=0 Client Session Time: 19.15 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,257,0,5770 Modded: False SystemInfo: Windows 11 10.0.22631 GPU: NVIDIA GeForce RTX 4060 nvldumdx.dll 31.0.15.3713, GUID: D7B71E3E-6BC2-11CF-6979-04610EC2D235 </desyncdata></report>
</root>
Edit By Crinrict: Added Spoiler Tags
- 12 months ago
I have tested vanilla & attached the lastexception.txt file I too keep having this same issue.
- 12 months ago
<?xml version="1.0" ?><root> <report><version>2</version><sessionid>3a4eaa682d62b00266a947b8</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2024-07-30 16:06:59</createtime><buildsignature>Local.Unknown.Unknown.1.108.335.1220-1.300.000.188.Release</buildsignature><categoryid>matchmaking_service.py:1467</categoryid><desyncid>3a4eaa682d62b00266a947b8</desyncid><systemconfig/><screenshot/><desyncdata>[manus] matchmaking_service failed to handle on_all_households_and_sim_infos_loaded due to exception (KeyError: 1117195239870700305) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1659, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 292, in on_enter File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 38, in on_all_households_and_sim_infos_loaded File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 454, in on_all_households_and_sim_infos_loaded File "T:\InGame\Gameplay\Scripts\Server\services\matchmaking_service.py", line 1467, in on_all_households_and_sim_infos_loaded KeyError: 1117195239870700305rtim=0 Client Session Time: 17.37 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,257,0,5770 Modded: False SystemInfo: Mac OS X Version 14.5 (Build 23F79) GPU: Apple M2 macOS Metal driver 0.0.0.0 Architecture: arm64 </desyncdata></report> </root>
- tkassam12 months agoRising Traveler
@crinrict I haven't noticed any gameplay issues yet. ATM, I noticed it throwing this error throughout the game at lot changes and of course at start-up. I'm aware of it because MCCC is installed during my gameplay. However, I repaired my game and I don't want to see this issues nor have it get any worse. Thanks for any help.
- 12 months ago@tkassam Also having this issue, but is affecting gameplay - Sims t-pose and reset after any Romantic interaction.
Just replying to keep an eye on this as it's taken days for me to try to fix this! Been on the MCCC discord and it says 'unknown error' removed all mods and it still hapens.- 12 months ago
this bug corrupted my save file
- 11 months ago@tkassam I had the same error. I think the file is/was corrupted. So I decided to create a new safefile with my uploaded sims from my old safe. In the new safe the error gone! So this fixed it for me :-)
- EA_Solaire11 months ago
Community Manager
Under investigation. Accepting as solution for visibility purposes only.
Hello all,
If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?
If so, please send me a private message with a link to the file. Instructions can be found here: http://x.ea.com/74420
Thanks!
- Mae226610 months agoNew Novice
I have tested my game with and without mods and found that my game has no issue without mods but when I look in my files I still get the lastException match making service failed.
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