Community ManagerHello all,
If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?
If so, please send me a private message with a link to the file. Instructions can be found here: http://x.ea.com/74420
Thanks!
This is what is showing if it helps, used BE to get this though I do get LEs without using that.
[manus] matchmaking_service failed to handle on_all_households_and_sim_infos_loaded due to exception (KeyError: 665427894984837958) |
Hi! So, I was having that issue too, tested vanilla and the error persisted, but then I realized that the only different thing I had altered that somehow could stay in after I removed my mods it's the relationship bits with MCCC. When I removed the added bits within the household that was causing the exception, the error stopped. If you had altered or added relationship bits with MCCC, try removing it and test it out.
I guess this feature maybe is what is causing the error, because the relationship stays on even after you delete your mods. At least it was in my case.
@pnunesss what do you mean by relationship bits? is there a way to find all of the added bits within households and remove them?
@EA_SolaireHey Solaire, thanks for taking saves for this LE!
Hopefully I've done this right :') : https://drive.google.com/file/d/1Zi3K3zInYkhVIdMtsY74EWO_z64Tr78Q/view
I've had the LE since a day or two after Lovestruck released, if that's of any help to know.
If you would like to trigger it, it's currently tied to Monica López (López household, should be last played); Aziz Nadir (Nadir Household); Carmen Ortega (Dynamic Daters household). Triggers on zone, pretty consistently regardless of whether affected sim is in zone - just need to be playing their household to get it. Does help if they are in zone though.
Thanks again! Appreciate your help.
Hello, I am experiencing the exact same issue on the latest game version without mods.
Here's my save file: https://drive.google.com/file/d/1GaJph19PsrWJdTMUkKw504LlyVhBMaiv/view?usp=sharing
@EA_Solaire Thanks for getting back to us. Here's the link to my save: https://drive.google.com/file/d/17010Le8ybFocnqZYyzpzCqXnp1EkeL64/view?usp=drive_link The error I got from MCCC was
The game LE is attached (doesn't always attach so I pasted it):
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>bda2f7929c8b537a66b50858</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-08-08 14:04:09</createtime><buildsignature>Local.Unknown.Unknown.1.108.335.1020-1.300.000.188.Release</buildsignature><categoryid>matchmaking_service.py:1467</categoryid><desyncid>bda2f7929c8b537a66b50858</desyncid><systemconfig/><screenshot/><desyncdata>[manus] matchmaking_service failed to handle on_all_households_and_sim_infos_loaded due to exception (KeyError: 852608764414141559) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1659, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 292, in on_enter File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 38, in on_all_households_and_sim_infos_loaded File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 454, in on_all_households_and_sim_infos_loaded File "T:\InGame\Gameplay\Scripts\Server\services\matchmaking_service.py", line 1467, in on_all_households_and_sim_infos_loaded KeyError: 852608764414141559rtim=0 Client Session Time: 17.24 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,262,0,5775 Modded: False SystemInfo: Windows 11 10.0.22631 GPU: NVIDIA GeForce RTX 4060 nvldumdx.dll 31.0.15.3713, GUID: D7B71E3E-6BC2-11CF-6979-04610EC2D235 </desyncdata></report>
</root>
@EA_Solaire I wasn't sure how to private message my save to you, but I hope this gets to you: https://drive.google.com/file/d/1suCG4YEkzbSw-YDXpNjNbLX1AG-WC3nC/view?usp=sharing
@EA_Solaire Save with mods removed, but first time I've done this so lmk if any problems 🙂
https://drive.google.com/file/d/1JHOPlHBzob7piQLrow9DAMSbEW8uKvu8/view?usp=drive_link
Hey, I'm still having the same issue
<?xml version="1.0" ?><root>
<BetterExceptions><BEversion>v3.13</BEversion><WasBlank>False</WasBlank><TuningLoadFinished>True</TuningLoadFinished><BadObjectCC>False</BadObjectCC><Advice>Not available. More info may be in BE Report.</Advice></BetterExceptions><report><version>2</version><sessionid>8f04b13f5d2e2ae766c58376</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2024-08-21 08:05:22</createtime><buildsignature>Local.Unknown.Unknown.1.108.349.1220-1.300.000.189.Release</buildsignature><categoryid>matchmaking_service.py:1467</categoryid><desyncid>8f04b13f5d2e2ae766c58376</desyncid><systemconfig/><screenshot/><desyncdata>[manus] matchmaking_service failed to handle on_all_households_and_sim_infos_loaded due to exception (KeyError: 1101151278391173681) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1659, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 292, in on_enter File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 38, in on_all_households_and_sim_infos_loaded File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 454, in on_all_households_and_sim_infos_loaded File "T:\InGame\Gameplay\Scripts\Server\services\matchmaking_service.py", line 1467, in on_all_households_and_sim_infos_loaded KeyError: 1101151278391173681rtim=0 Client Session Time: 16.79 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,269,0,5782 Modded: True SystemInfo: Mac OS X Version 14.6.1 (Build 23G93) GPU: Apple M1 macOS Metal driver 0.0.0.0 Architecture: arm64 </desyncdata></report>
</root>
