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ellymaaay's avatar
ellymaaay
5 years ago
Solved

[MAC] Underground room/Basement build issue

Product: The Sims 4 Platform:Mac Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.64.84.1220 Wha...
  • Bluebellflora's avatar
    Bluebellflora
    5 years ago
    @ellymaaay

    Thanks. If you move your whole Sims 4 folder to the desktop and launch the game, does it still happen in a completely new save? None of your saves will be in the game but this is only for testing in a clean game, they are safe in the folder you moved.

    Have you tried playing around with the game options and seeing if it makes a difference?
jbialecka's avatar
jbialecka
6 years ago

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.58.69.1210
What expansions, game packs, and stuff packs do you have installed? Vampires and laundry
Steps: How can we find the bug ourselves? It happens when I try to go down into the basement level in a house that doesn’t have a basement
What happens when the bug occurs? The entire lot goes white like the the graph stacks on top of itself
What do you expect to see? The basement level
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

‌

I just want to make a basement, the level worked before, so what is wrong now?

crinrict's avatar
crinrict
Hero+
6 years ago
@jbialecka Moving this to the mac forum for further troubleshooting and info

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