Product: The Sims 4 Platform:Mac Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.64.84.1220 Wha...
Thanks. If you move your whole Sims 4 folder to the desktop and launch the game, does it still happen in a completely new save? None of your saves will be in the game but this is only for testing in a clean game, they are safe in the folder you moved.
Have you tried playing around with the game options and seeing if it makes a difference?
Product: The Sims 4 Platform:Mac Which language are you playing the game in?English How often does the bug occur?Every time (100%) What is your current game version number?1.61.15.1220 What expansions, game packs, and stuff packs do you have installed?All of them Steps: How can we find the bug ourselves?Try viewing the lower level (basement) from Build Mode or click on lower level in Live Mode What happens when the bug occurs?When trying to view the lower level the lot whites out, and I am unable to view anything let alone build or play. What do you expect to see?The normal view of the basement when built spaces are/are not present Have you installed any customization with the game, e.g. Custom Content or Mods?Not now. I've removed them. Did this issue appear after a specific patch or change you made to your system?Yes Please describe the patch or change you made.Problem began with latest patch prior to Tiny Living release and has persisted after installing the new pack
So far everything I have done have proved useless. I did go through the steps to repair and reset the game, but the problem still persists. This occurs on any lot no matter the type, size, location, etc. I have attached photos; please let me know if they do not appear.
@QueenieJocelyn Merged your post with another thread on this issue. Might be a Mac issue which is why it's currently in mac. OP unfortunately never came back.
Could you also please post a screenshot of your in-game graphics options?
To be honest I'm amazed the game will even run at an acceptable standard on your MacBook, they are so underpowered and have no fan so the OS will be heavily throttling the power to avoid overheating.
I've heard before that MacBooks are the best for gaming, but I've had it for a few years and never had any problems. I guess I'm really lucky. I have all the packs installed. I've tried putting my graphic settings on low, but it didn't help so I went back to my custom setup.
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This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,625 PostsLatest Activity: 2 years ago
