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janyses's avatar
janyses
Seasoned Ace
10 years ago

This may not work for everyone, but when I had this problem I fixed it by deleting "localthumbcache.package" from the Documents>Electronic Arts>The Sims 4 folder. The game will generate a new one. Just something to try before removing the entire folder.

  • Anonymous's avatar
    Anonymous
    9 years ago
    Thank you so much! This worked for me and I'm so happy I didn't have to lose anything. 😊

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This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,625 PostsLatest Activity: 5 months ago