Are you using mods/cc in your game ? If so, please remove them
See this for more information: [PLEASE READ] Usage of Mods and Custom Content
I don’t think it’s cc related. I took my mods/cc out and it still occurs. My mods are all updated and I haven’t added anything new, still the same mods I use daily. MCC mod hasn’t reported any corruption or broken mods/cc either.
All mods/cc can get broken, not just MCCC. Are you using any cc eyes ?
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
I've been having the same issue, just with child sims instead of toddlers. I found which cc file caused the issue, so I thought I'd share it in case anyone is still having an issue.
RemusSirion_eyes_139_Plasticity_DEFAULT.package
and
RemusSirion_eyes_160_Minigene_DEFAULT.package
Hope this helps!
