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Uigenna's avatar
Uigenna
Seasoned Veteran
2 years ago

Nanny won't come inside to do their job

Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.89
What expansions, game packs, and stuff packs do you have installed? Everything except For Rent and Crystal Creations
Steps: How can we find the bug ourselves? Have a household with newborns/infants/toddlers, hire a nanny.
What happens when the bug occurs? The nanny won't come in even with the doors unlocked and will just stand there outside the house idling with no way to even fire them.
What do you expect to see? The nanny doing their job.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Last patch broke this.

The sims are all aliens, if that matters. New save, new family. Almost had my infant taken because the nanny wouldn't do their job while my parent sims were at class.

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  • Uigenna's avatar
    Uigenna
    Seasoned Veteran
    2 years ago

    I have conducted more tests and the bug is more complicated than I first thought. Every time I hire a nanny, a new nanny sim is generated and the previous just hangs out outside just idling indefinitely for days. None of them actually enter the house to do their jobs, and I don't get charged for their (lack of) services. The one time the nanny did come in, at first he was invisible and then upon reloading I saw him exiting the house as his shift was over, and again I wasn't charged and he otherwise did nothing. This was all on the same save with the same alien family, and now both kids are toddlers.

  • SimmerStar4's avatar
    SimmerStar4
    Rising Ace
    2 years ago
    @Uigenna While this bug is affecting your save, I'd recommend sending the toddlers to daycare as a workaround to avoid them being taken away. Have you tested this with any other saves and/or family?

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