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willparkinson's avatar
willparkinson
7 years ago

[NEEDS INPUT] Faces on Sims gone when taking photos

Product: The Sims 4 Platform:Mac Which language are you playing the game in? English How often does the bug occur? Often (50% - 99%) What is your current game version number? 1.53.115.1220 Wh...
crinrict's avatar
crinrict
Hero+
7 years ago
@willparkinson I can't duplicate this but maybe it's a mac issue. I have some mac folks test it.

What's your graphics card ?
willparkinson's avatar
willparkinson
7 years ago

AMD Radeon R9 M290X 2 GB

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    7 years ago
    @willparkinson @crinrict

    I've tried this on multiple sims but cannot reproduce. I have the AMD Radeon Pro 560 4Gb, running Mojave 10.14.5. Which version of macOS are you running?
    • willparkinson's avatar
      willparkinson
      7 years ago

      Hope this helps. 🙂 

      • Bluebellflora's avatar
        Bluebellflora
        Hero+
        7 years ago
        @willparkinson

        Mojave too, thanks. Have you repaired your game in Origin? If that doesn't fix it please move your whole Sims 4 folder to the desktop then re-launch your game. It will be like new as all your saves etc. are in the folder you moved. Play a household and take selfies to see if it still occurs.

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