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willparkinson's avatar
7 years ago

[NEEDS INPUT] Faces on Sims gone when taking photos

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.53.115.1220
What expansions, game packs, and stuff packs do you have installed? Cats and Dogs, City Living, Get Famous, Get to Work, Get Together, Seasons, Outdoor Retreat, Vampires, Spa Day, Parenthood
Steps: How can we find the bug ourselves? All I'm doing is trying to take a picture of a SIM. The selfie option and the other ones give me a picture like I'm halfway inside the SIM's face.
What happens when the bug occurs? My SIM has no face. The picture looks like I'm inside his head.
What do you expect to see? Previously I had no problems taking pictures. My SIM was able to take them without difficulty. I was able to take one successfully, but the next one glitched.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. After the most recent patch, this error occurred. As of yesterday morning (prior to the patch), I had no issues.

Thank you!

16 Replies

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  • Added

    For anyone seeing this who is NOT on a mac, please post and not just me too, stating your platform.
  • paolaelectra's avatar
    paolaelectra
    New Veteran
    7 years ago

    Product: The Sims 4
    PlatformPC
    Which language are you playing the game in? Spanish
    How often does the bug occur? Often (50% - 99%)
    What is your current game version number? 1.53.115.1020
    What expansions, game packs, and stuff packs do you have installed? ALL
    Steps: How can we find the bug ourselves? Try to take a selfie, it happened to me after getting my hair done as an actress with my cell phone and at Granite Falls while taking a selfie with my daughter with the expensive camera
    What happens when the bug occurs? My Sim disappears completely and when taken along with someone else, the other Sim's arm looks cut out.
    What do you expect to see? Normal selfies with normal looking Sims on them.
    Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
    Did this issue appear after a specific patch or change you made to your system? No
    Please describe the patch or change you made. I didn't make any change, I noticed two or three days ago, July 31st maybe. Not a selfie taker :\

  • Product: The Sims 4
    Platform:PC
    Which language are you playing the game in? English
    How often does the bug occur? Every time (100%)
    What is your current game version number? 1.55.108.1020
    What expansions, game packs, and stuff packs do you have installed? Everything
    Steps: How can we find the bug ourselves? Using the camera and select take photo
    What happens when the bug occurs? When I use the photo camera, the mouth, parts of her hair, and her accessories clip through the photo when I select the option to take photo.
    What do you expect to see? The photo taken without all the parts of her head
    Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
    Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

    I have CC installed, but I used the take photo option before w/ CC and this has not happened. This seems to happen with other sims aswell. Is this a CC problem or is it a different issue?

  • giggxkie's avatar
    giggxkie
    Seasoned Novice
    3 years ago

    Product: The Sims 4
    PlatformPC
    Which language are you playing the game in? Spanish
    How often does the bug occur? Often (50% - 99%)
    What is your current game version number? 1.96.397.1020
    What expansions, game packs, and stuff packs do you have installed? ALL
    Steps: How can we find the bug ourselves? Try to take a selfie
    What happens when the bug occurs? My Sim face disappears and if they take a picture with another Sims, the same thing happens to both of them

    What do you expect to see? Normal selfies with normal looking Sims on them.
    Have you installed any customization with the game, e.g. Custom Content or Mods? I thought it was because of the mods, so I created a new game without them, but the bug kept happening.
    Did this issue appear after a specific patch or change you made to your system? idk, it’s been happening for a long time
    Please describe the patch or change you made. This has been happening for a long time, I don't know what to do to get the selfies back to normal. I even repaired the game.

    The photos are with mod and without mods

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