Forum Discussion
I don't think a video would help because the notifications have stopped popping up. I have to go to the panel to view them. But I can create a new thread about the issue.
Getting this issue as well. Don't have any mods or special settings. Started having this issue after downloading the new xpack and patch today. ☹️
- crinrict7 years agoHero+@Juliette_Capp19 Thanks for filling out the form. Merged the rest of your post in here so we have all in one place. The form is important which is why you needed to create a new post. Thanks
@CipherNia None at all or too fast ? Which packs do you own ? - 7 years ago
Pretty much all xpack except for kids stuff and the Christmas pack. (Currently not at pc so can't list it all.) I could see the notification pop up for a split second, but it disappears almost instantly and you can't read it unless you go to the notification wall. Initially I thought I was cancelling it or doing something to make it disappear, but it happened way to consistently for that.
- crinrict7 years agoHero+You're also on PC ?
- 7 years ago
Thanks for commenting. I'm sorry you're having this issue too, but I'm glad it's not just me.
- 7 years ago
@crinrictThank you. I appreciate your help.
- 7 years ago
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.47.51.1020
What expansions, game packs, and stuff packs do you have installed? Get to Work, Get Together, City Living, Cats & Dogs, Seasons, Outdoor Retreat, Dine Out, Parenthood, Cool Kitchen Stuff, Holiday pack, guitar pack.
Steps: How can we find the bug ourselves? Do anything that would normally trigger a notification to pop up.
What happens when the bug occurs? There aren't any notification pop-ups. I have to open the notification panel to view them.
What do you expect to see? I should see a notification pop-up, but I don't. I have to open the notification panel.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. This did not start happening until I installed the 13 November 2018 patch. The 20 November 2018 patch did not fix it.
I created a thread about this a few days ago, but I think it was forgotten about.
- crinrict7 years agoHero+
things are bit crazy right now as you can tell by the amount of new posts.
I merged your threads so for the future, just re-post in your old thread if you're waiting for an answer.
How are you having issues finding your command ? What's your operating system ? Windows 10 ?
Which part of the instructions are you having issues with ?
There's a lot of information in your DxDiag not just your specs so it would be good to have the whole file as @SimQARobo asked above.
- 7 years ago
Hi @crinrict,
I finally found the command. I had to do some digging online.
How do I upload the document, and what format do I save it as? Right now, it's a text file.
Thanks!
- crinrict7 years agoHero+
There's a button in the lower right corner where you can choose a file from your computer (not the image file on the pic, it's an old pic) but the one where it says Datei auswählen - this will be in your language)
Then navigate to the text file and upload it.
- 7 years ago
Is this right?
- crinrict7 years agoHero+
Yes, perfect.
I'm unsure what info Robo needs from it but I will make sure he sees it. Answers might be slow because of the upcoming holiday weekend and the amount of issues currently reported that all need processing.
I will add your issue to the compiled list and hope some other people can chime in with their info as well.Be aware that there might not be further communications on this cause all info is there. Just watch out for future patches and re-test.
If the issue persists after a patch, you're welcome to bump it.
Best is to subscribe to the thread which you can do by clicking on the little triangle next to Topic options on top of the page.
Thank you for your report.
- 7 years ago
Thanks so much! I can't tell you how much I appreciate all of your help. Have a wonderful holiday!
- crinrict7 years agoHero+I live in Switzerland so no holiday for me but thanks :D
- SimQARobo7 years ago
EA Staff
Hello again @Juliette_Capp19
Would you be willing to share your save files that have this issue? (located in \Documents\Electronic Arts\The Sims 4\saves)
Instructions on how to send these files:
- 7 years ago
Hello,
I've been going through a busy time, but I went back to my game today, and the issue is fixed! I am getting all of my notifications now. I have no idea what changed because my game hasn't been updated or anything, but whatever was causing the bug is gone.
Thanks so much!
- Anonymous7 years ago
My game definitely had this issue.
The notification simply disappear within 1 second!
Restarting a game does fix though.
This is a rare glitch(another one is another-music-over-existing-music UI bug) and I don't know how to reproduce this bug.
Speeding up a clock several times, switch to other household, etc might cause this issue.
- 7 years ago
I had the notification issue for several days before I reported it, and it just recently went away. I had restarted the game, repaired the game, started a new game, and opened old saves. Nothing helped the issue until I got tired of playing and left Sims for about a week. I'm glad you had more luck though.