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Valnatron's avatar
6 years ago

[NEEDS INPUT] Relationships getting reset

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.55.105.1020
What expansions, game packs, and stuff packs do you have installed? It is easier to list what I DON'T have, which are the Mochino, First Pet, Toddler and Backyard Stuff packs. I have everything else.
Steps: How can we find the bug ourselves? Have Sims socially interact on a public / community lot
What happens when the bug occurs? Sims stop what they are doing and reset, usually to a position or location they were in 30 second prior. When this happens, any improvements in their relationship status with each other will be erased or their relationship will completely disappear.
What do you expect to see? I had a Sim go on a date with an Alien Sim he had been courting for some time on a restaurant lot I made. Just was he was getting ready to suggested they go steady, both he and the Alien Sim reset to their positions when they first entered the lot. My Sim tried to ask the Alien to go steady and was rejected. When I hovered over the Alien Sim I learned that the romance bar gone and the basic relationship bar showed that, at best, they had just met. Different Sim, part of a family made in CAS, was talking to her husband on a community lot when suddenly they both teleported out of the cooking area (it's a Skill building lot with a kitchen) and into the art room, where they had been prior. They walked into the kitchen and the only social interaction they had with one another was "Friendly Introduction." I checked their relationship tabs and saw that they had no relationship with their children or each other. Thinking it was glitch with the lots I was making, I reloaded my last save and had them go to one of the pre-loaded bars, specifically the Rattlesnake Bar. After getting their drinks and sitting down to talk they suddenly lept out of their seats, their drinks disappeared and then they sat down with all their previous actions canceled. I clicked on the wife saw the only interaction her husband had with her was "Friendly Introduction." Checking the relationship tab showed that both had lost all relationship points (?) with their children as well. Finally, to test, decided to break my one rule and play an EA made family. I played the family in the base game with the super long hyphenated last name (sorry I can't be more specific. I think it is the Lee Smith family? I don't know) After a few in game days, the family was having dinner and then suddenly they all teleported to different rooms, came to the dinner table and could only introduce themselves to each other. All relationship bars set back to 0.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

These issues started after I installed Island Living and have continued through the most recent patch.  After updating to the 1.55 patch, I tested another family I created and have not played for a while.  They lasted less than an in-game day before their relationships were adjusted, however theirs did not drop to 0.  Their bars dropped to, I'd say, about 15% full.

Edit By Crinrict: Added Tag to Title

20 Replies

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  • @Valnatron : Hmm...not sure what to make of it (I don't really know how to read LE files), but I wonder if your Rank is keeping you from attaching the file?

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @Valnatron You have to create a .rar file to attach it to your post. you can't upload lastExceptions or lastcrash.txt directly.

    Posting them in the thread also works.

    Do you have a homeChefStation somewhere ? Was that something you interacted with when the reset occured ?
  • @crinrict Let's see if I can remember ... In the 4 examples I game, the first time they were at my restaurant where there are two Chef Stations but my sims did not interact with them. They were at the table eating dinner. Second time with the different family was on a community lot with no chef station but there was a bar from ... I think Get to Work. Third time, which was with the same family, they were in a base game bar, no adjustments made to the lot, and had just ordered drinks. Final test, it was in an EA made home with the Spencer-Kim-Lewis family and they were just having dinner.

    Most recent reset happened at a restuarant lot I just finished making where there are two Chef Stations. I all ready know there is something wrong with that lot because the waiters keep leaving dirty dishes everywhere even though there are easily accessible sinks and two dish washers.
  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @Valnatron I think that the relationship resets to what you had before when a reset occurs is a problem of the reset. Resets Interrupt the game routine and cancel everything you have done.

    I don't know however why it's reset to 0, that doesn't make much sense.

    I've had resets with bars a lot. Been happening from start so I don't know what the actual issue here is: The resets that shouldn't happen or the relationships being reset.
  • Valnatron's avatar
    Valnatron
    6 years ago

    I can certainly send you a copy.  The save that has had the most trouble with this issue has two versions of itself in my save file.  One ends with .save and the other .save.ver0.   Which one of those do you need?

  • Valnatron's avatar
    Valnatron
    6 years ago

    I apologize this has taken so long but work has kept me from the game (and other fun activities) since we last spoke.  I have sent you a link to the game files on my Google Drive.  Please let me know if you need anything else.

  • Sid1701d9's avatar
    Sid1701d9
    Seasoned Ace
    6 years ago
    @Valnatron I got a question the code is saying homechef station is stuck, and server animation is lagging a bit. If you created the restaurant yourself the homechef station should be fine unless one of the cooks are in the middle of aging or dying this would cause that error, if its a NPC restursant, no problem the restaurant will run fine with a bit of lag, However, if the restaurant is player owned and one of the cooks don't show up either because of aging or death, this will trigger a wall posting saying the restaurant is broken, if all members of the household are dead the restaurant is broken.
    If you downloaded the restaurant there is no idea what state the restursant was in when it was uploaded to the gallery, if it was in a player state and it was uploaded to the gallery a lot of the items will have the player state details on it. If one of the player state cooks or servers died while on the lot or npcs and it was uploaded with that information it could cause the homechef station to become stuck. Anyways the simple fix is just delete the homechef station on that lot. If there are two of them delete them both save exit and load and place them back this should clear the stuck stations.
  • Hello, @Sid1701d9!

    The restaurant is player MADE but not player OWNED.  I made two so my Sims could go on dates together, but none of my families ever own them.

    What I HAVE noticed, however, is that the roles of Host / Hostess or one of the chef's is (for some reason) filled by a vampire.  Sometimes it is one of the vampires that came with the Vampire Expansion pack but most of the time it is a randomly generated vampire.  In my latest game, the Host for BAM! Flavor Town (my newest restaurant) is filled by the vampire that came with the Magic Game pack.  At least I THINK he came from there because he wasn't in my game before I bought and installed that pack.

    Regardless, if I am understanding your suggestion, I should delete the chef stations, save the lot, exit the lot, re-enter the lot and put down new chef stations.  Yes?

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