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tkassam's avatar
tkassam
Rising Traveler
7 months ago
Solved

[NEEDS SAVES] [LS] LastException: matchmaking_service failed

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.108.335.1020 Wh...
  • EA_Solaire's avatar
    EA_Solaire
    7 months ago
    Under investigation. Accepting as solution for visibility purposes only.

    Hello all,

    If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

    If so, please send me a private message with a link to the file. Instructions can be found here: http://x.ea.com/74420

    Thanks!

whiletheflies's avatar
whiletheflies
7 months ago
@tkassam Also having this issue, but is affecting gameplay - Sims t-pose and reset after any Romantic interaction.
Just replying to keep an eye on this as it's taken days for me to try to fix this! Been on the MCCC discord and it says 'unknown error' removed all mods and it still hapens.
Pufferfish112's avatar
Pufferfish112
7 months ago

this bug corrupted my save file

  • crinrict's avatar
    crinrict
    Hero+
    7 months ago
    @Pufferfish112 Could you describe what happens in your save and how it0s corrupted ?

    Are you a mod user generally ?
    • Pufferfish112's avatar
      Pufferfish112
      7 months ago

      my game wouldnt respond. I would place a lot and it wouldnt stop building. Saving to gallery also took forever, the loading didnt stop and I had to restart the game multiple times. I ended up deleting my saves and replacing them with backups which worked. I do have mods but after the update I updated every single one and took out the ones that were broken. I did not have any issues until yesterday.

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This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,625 PostsLatest Activity: 5 years ago