[NEEDS SAVES] [LS] LastException: matchmaking_service failed

This is what is showing if it helps, used BE to get this though I do get LEs without using that.

@EA_SolaireHey Solaire, thanks for taking saves for this LE!

Hopefully I've done this right :') : https://drive.google.com/file/d/1Zi3K3zInYkhVIdMtsY74EWO_z64Tr78Q/view

I've had the LE since a day or two after Lovestruck released, if that's of any help to know.

If you would like to trigger it, it's currently tied to Monica López (López household, should be last played); Aziz Nadir (Nadir Household); Carmen Ortega (Dynamic Daters household). Triggers on zone, pretty consistently regardless of whether affected sim is in zone - just need to be playing their household to get it. Does help if they are in zone though.

Thanks again! Appreciate your help.

Hello, I am experiencing the exact same issue on the latest game version without mods.
Here's my save file: https://drive.google.com/file/d/1GaJph19PsrWJdTMUkKw504LlyVhBMaiv/view?usp=sharing

@EA_Solaire Thanks for getting back to us. Here's the link to my save: https://drive.google.com/file/d/17010Le8ybFocnqZYyzpzCqXnp1EkeL64/view?usp=drive_link The error I got from MCCC was 

• Error message: [manus] matchmaking_service failed to handle on_all_households_and_sim_infos_loaded due to exception (KeyError: 852608764414141559), CategoryID: matchmaking_service:1467.

The game LE is attached (doesn't always attach so I pasted it): 

<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>bda2f7929c8b537a66b50858</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-08-08 14:04:09</createtime><buildsignature>Local.Unknown.Unknown.1.108.335.1020-1.300.000.188.Release</buildsignature><categoryid>matchmaking_service.py:1467</categoryid><desyncid>bda2f7929c8b537a66b50858</desyncid><systemconfig/><screenshot/><desyncdata>[manus] matchmaking_service failed to handle on_all_households_and_sim_infos_loaded due to exception (KeyError: 852608764414141559)&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1659, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 292, in on_enter&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 38, in on_all_households_and_sim_infos_loaded&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 454, in on_all_households_and_sim_infos_loaded&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\services\matchmaking_service.py", line 1467, in on_all_households_and_sim_infos_loaded&#13;&#10;KeyError: 852608764414141559rtim=0&#13;&#10;Client Session Time: 17.24&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,262,0,5775&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 11 10.0.22631 GPU: NVIDIA GeForce RTX 4060 nvldumdx.dll 31.0.15.3713, GUID: D7B71E3E-6BC2-11CF-6979-04610EC2D235&#13; &#10;</desyncdata></report>
</root>

@EA_Solaire I wasn't sure how to private message my save to you, but I hope this gets to you: https://drive.google.com/file/d/1suCG4YEkzbSw-YDXpNjNbLX1AG-WC3nC/view?usp=sharing

Hey, I'm still having the same issue

<?xml version="1.0" ?><root>
<BetterExceptions><BEversion>v3.13</BEversion><WasBlank>False</WasBlank><TuningLoadFinished>True</TuningLoadFinished><BadObjectCC>False</BadObjectCC><Advice>Not available. More info may be in BE Report.</Advice></BetterExceptions><report><version>2</version><sessionid>8f04b13f5d2e2ae766c58376</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2024-08-21 08:05:22</createtime><buildsignature>Local.Unknown.Unknown.1.108.349.1220-1.300.000.189.Release</buildsignature><categoryid>matchmaking_service.py:1467</categoryid><desyncid>8f04b13f5d2e2ae766c58376</desyncid><systemconfig/><screenshot/><desyncdata>[manus] matchmaking_service failed to handle on_all_households_and_sim_infos_loaded due to exception (KeyError: 1101151278391173681)&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1659, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 292, in on_enter&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 38, in on_all_households_and_sim_infos_loaded&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 454, in on_all_households_and_sim_infos_loaded&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\services\matchmaking_service.py", line 1467, in on_all_households_and_sim_infos_loaded&#13;&#10;KeyError: 1101151278391173681rtim=0&#13;&#10;Client Session Time: 16.79&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,269,0,5782&#13; &#10;Modded: True&#13; &#10;SystemInfo: Mac OS X Version 14.6.1 (Build 23G93) GPU: Apple M1 macOS Metal driver 0.0.0.0&#13; &#10;Architecture: arm64&#13; &#10;</desyncdata></report>
</root>