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CrzyCrt's avatar
6 months ago

[NEEDS SAVES] Parents are missing interactions with infants

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.110.265.1030
What expansions, game packs, and stuff packs do you have installed? Lovestruck, For Rent, Growing Together, High School Years, Cottage Living, Cats and Dogs, Seasons, City Living, Get to Work, Get Famous, Island Living, Discover University, Get Together, Eco Lifestyle, Werewolves, Vampires, Realm of Magic, Parenthood, Dine Out, Spa Day, Outdoor Retreat, Strangerville, Jungle Adventure, Tiny Living, Laundry Day Stuff, Vintage Glamour Stuff, My First Pet Stuff, Toddler Stuff, Fitness Stuff, Romantic Garden Stuff, Paranormal Stuff, Nifty Knitting Stuff, Kids Room Stuff, Bust the Dust Kit, Desert Luxe Kit
Steps: How can we find the bug ourselves? Click on an Infant sim while their Parent sim is the Active Sim
What happens when the bug occurs? I click on my infant sim to pick it up and care for it, and it has a greyed out option to ask to be introduced to..., and other options. other options leads to sub menus with options like use cloth diapers and feeding preference, but no actual interaction options.
What do you expect to see? normal interaction pie menu
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. October 22, 2024 patch base game update

i thought this was due to an object in the way or infant orientation, but this happened with another infant in the household that was not near any objects as well. I also entered build/buy, and tried moving all objects away from infants, with no improvement. originally had Mods installed. removed and deleted localthumbcache. right-click reset all household members. repair game. tested with new save file and family. all attempts lead to same result.

attempted to take screenshot, but interactions not shown in it.

Edit By Crinrict: Adjusted Title

10 Replies

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  • @CrzyCrt - Try using your PC's screencap or Snipping Tool to get a screenshot with the interaction menu UI visible, rather than the in-game photo tool.

  • Upon further investigation, this seems to be affecting one parent, but not the other.

    the mother Sim was at home with the infants (twins) upon last save, and loaded into game this way post-update. father sim was at work

    i hired a nanny, who was able to care for infants without issue. when father returned home, he was able to interact with infants without issue. only the mother sim has trouble. after introducing infants to mother using father as active sim, mother is able to interact, but does not have option to breastfeed infant, and pie menu is structured as if she is a visiting/non-family sim.

    ne save file is now functioning as expected.

  • iamsweetmystery's avatar
    iamsweetmystery
    Seasoned Ace
    6 months ago

    @CrzyCrt - This sounds like the original bug from Growing Together has resurfaced. Something in the latest patch seems to have undone a few older fixes from the reports I've seen.

  • MadameNordica's avatar
    MadameNordica
    Rising Ace
    6 months ago

    they'll have to use ctrl/alt/printscrn to get that screenshot I think then paint. it's a pain, but it's possible!

  • iamsweetmystery's avatar
    iamsweetmystery
    Seasoned Ace
    6 months ago

    @MadameNordica - I use the Snipping Tool that comes with Windows. It's keyed to PrtSc. You just tap that, draw a box, then save to Pictures from Notifications (bottom right, where the time/date is.) Assuming they have windows, should take seconds.

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hello all,

    If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

    If so, please send me a private message with a link to the file. Instructions can be found here: http://x.ea.com/74420

    Thanks!

  • Product: The Sims 4
    Platform:PC
    Which language are you playing the game in? English
    How often does the bug occur? Every time (100%)
    What is your current game version number? 1.110.311.1020 DX11
    What expansions, game packs, and stuff packs do you have installed? 

    Everything
    Steps: How can we find the bug ourselves? Have a Grimborn baby and age it up into an infant. Then click on the infant and see if you can interact with said infant.
    What happens when the bug occurs? When my Sim, who is the mother of the infant, tries to click on and interact with her newly aged up infant, the only interaction she can perform is "Ask About Local Hauntings." A greyed out bubble shows "Ask to be Introduced By..." and then implies that the infant's parents are nowhere to be seen.
    What do you expect to see? Normal interactions available with infants  (e.g. pick up, feed, change diaper, etc.).
    Have you installed any customization with the game, e.g. Custom Content or Mods? Yes. I have tried to interact with the infant both with mods, and after removing every mod I have, then reloading the game and aging the newborn up to an infant again. No change.
    Did this issue appear after a specific patch or change you made to your system? Not as far as I know, as this is the first Grimborn infant I've had in my game. Normal infants are unaffected. 

    I checked CAS, they're both labeled as mother/daughter, and their relationship shows in the Simology panel fine. There were no issues interacting with Nyx when she was a newborn. I tried going to Edit World and coming back to the game, turning it off and on again, and taking out every mod I have, deleting the localthumbcache, and reloading then aging the newborn up again to an infant. I am unable to have my Sim interact with her as an infant as her parent. My last save is prior to aging her up.

  • I am also having this issue. I can't say for sure when it started because I have infants set to age up after one day with mccc but its definitely been after the last major patch. Its affecting all parents as far as I can tell. If the infant smiles at the parent, the issue resolves itself. Of course I can use a nanny or Butler to make the introduction as well. Im editing my post after a few days because after paying attention and checking in on more families in my game who have infants I have found only a few that havent been affected by this bug. So its not all families in my game but most. I have also noticed that the affected families dont have relationships with their older children even. For example I checked on a household with no infants but three children and a teenager and neither parent knew any of the children or the teenager and had to make introductions to all of them. I dont want to have to start a new game because this is a legacy save. So if there are any updates on this issue Id love to hear them. *No beloved trait or grimborn (almost forgot that)

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