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Miserable_cat1's avatar
Miserable_cat1
5 months ago
Solved

[NEEDS SAVES] Save Error code: 422:3f003cc3

Hello, after the recent update 1.109.185.1030 I started having an error (The game failed to save. Error code: 422:3f003cc3:fce37a13) so I can´t save my game. I´ve already re-install my game, delete...
  • EA_Cade's avatar
    EA_Cade
    5 months ago
    Under investigation. Accepting as solution for visibility purposes only.

    Hello all,

    If any of you are still encountering this on the latest game version (without mods) would you be willing to share your save file(s) with us?

    If so, please send me a private message with a link to the file. Instructions can be found here: http://x.ea.com/74420

    Thanks!

crinrict's avatar
crinrict
Hero+
5 months ago

@Miserable_cat1 Going to move this to the bug forum.

Could you post your Computer's DxDiag?

- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post

Could you please also edit your post and add the following info to your first post.

Product: The Sims 4
Platform:
Which language are you playing the game in? 
How often does the bug occur? 
What is your current game version number? 
What expansions, game packs, and stuff packs do you have installed? 
Steps: How can we find the bug ourselves? 
What happens when the bug occurs? 
What do you expect to see? 
Have you installed any customization with the game, e.g. Custom Content or Mods?
Did this issue appear after a specific patch or change you made to your system? 

Miserable_cat1's avatar
Miserable_cat1
5 months ago

Yes I'll post it later, I will try one more time just unistalling the game and installing back to see weather it will work or no.

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