EA Staff (Retired)If anyone is still experiencing this issue could you possibly share a save file where you've seen it occur? You can DM me the link to your saves, thanks so much!
Instructions for sharing your save: http://answers.ea.com/t5/The-Sims-4-Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302
Also having this issue. Once the Sim had both, then the portrait disappeared after moving and now a Sim has the portrait but no diploma. I restarted the game and tried again since I saved before the ceremony. Lovely! 😞
