@Calista098 You said that you removed your mods. Can you please try this:
Close the game. Move the entire Mods folder to your desktop (so the game will create fresh folder when you restart) then delete the localthumbnailcache.package file in your 'The Sims 4' folder. Also delete any other folders in the 'Sims 4' folder with word cache in the name.
Then please start your game and create a new save and see if the issue is present in that new save.
Let us know how it goes. Thanks!
SheriGR ☕ – I don’t work for EA
I tried it. Didn't help.
Any idea when this glitch will be fixed? I see your post was dated in 2020. I'm having the same problems, and it's April 2022!!!
Ditto what you are saying. I cannot add a level in a gig, (though I was successful doing it the first time) - it hasn't worked since. Now, it seems to be getting more glitchy. I can't change the wallpaper. People keep asking if it's a specific lot or house. But my answer is no. It happens randomly to any house in any world at any time. I need a fix for this fast. I've only been "simming" for about 2 weeks, and enjoying it - when it was working. Now that's it's not, it's just not any fun. I'm ready to resume my life "pre-sims"... I don't need the frustration.
[Merged by CM]
