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adr333an's avatar
adr333an
Seasoned Rookie
2 years ago

[OPEN] [CCSP] Cannot remove jewelry, LE generated

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.105.345.1020
What expansions, game packs, and stuff packs do you have installed? All DLC
Steps: How can we find the bug ourselves? I do not know what triggered this to happen, but my Sim stopped being able to remove her crafted bracelet. I am not sure how to replicate this, but it happened after about 3 in-game days of using/charging/removing multiple bracelets and having them work normally.
What happens when the bug occurs? After clicking the option to remove my Sim's Eduardian Gothic bracelet from all her outfits, my Sim appears to reset, the bracelet does not get removed and remains on all outfits, and a lastException is generated.
What do you expect to see? The bracelet should be removed from all outfits without an error being generated.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Additional info: I currently only have MC Command Center installed so that I would be notified about the LE, and to easily see the error CallStack. However, the LE is also generated without any mods installed.

I don't know why it won't let me post this with the LE attached, but here's the error in question:

Spoiler
<report><version>2</version><sessionid>5874554928baa77965eb9e95</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-03-08 18:28:16</createtime><buildsignature>Local.Unknown.Unknown.1.105.345.1020-1.300.000.179.Release</buildsignature><categoryid>jewelry_elements.py:68</categoryid><desyncid>5874554928baa77965eb9e95</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception running Element (KeyError: 14)&#13;&#10;Traceback (most recent call last):&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 219, in simulate&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 335, in _run&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\interactions\utils\interaction_elements.py", line 176, in _behavior_element&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\jewelry_crafting\jewelry_elements.py", line 68, in _do_behavior&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\jewelry_crafting\jewelry_tracker.py", line 210, in untrack_jewelKeyError: 14rtim=0&#13;&#10;Client Session Time: 8.21&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,140,0,5653&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.22631 GPU: AMD Radeon RX 6650 XT aticfx64.dll 31.0.23013.1023, GUID: D7B71EE2-30AF-11CF-0678-D32B6EC2D235&#13; &#10;</desyncdata></report>

The problem seems to be occurring in the jewelry_tracker.py module on the untrack_jewel function.

Edit By Crinrict: Changed formatting for readability

9 Replies

Replies have been turned off for this discussion
  • @adr333an Could you please remove all your mods/cc and let the game trigger the error again, then upload the lastException again ?

    It's important to have bug reports on vanilla games.

    To attach LE's you need to create a rar file.

  • adr333an's avatar
    adr333an
    Seasoned Rookie
    2 years ago

    Here is the LE I triggered with my Mods folder empty (only Resource.cfg). I'm not too familiar with creating rar files, so I just got rid of the XML tags in the file - I hope that is OK. The first error in this LE about the Drama activity I believe is because I loaded the game without my school activity mods, so that can be ignored. The one that references jewelry is the relevant error.

    Thanks!

  • Cowplant-Snacks's avatar
    Cowplant-Snacks
    New Traveler
    2 years ago

    I am getting the same LE.

    Troubleshooting and Things I learned:

    • Disabling the pack stopped the LE, however, upon re-enabling the pack the issue continued, although I had done a Save As to remove all the Crystal Creations content.
    • The issue spread to other active households and LOTS as I played them
    • Bulldozing the affected lots did not stop the LE
    • Deleting the initial sim and household that caused the LE did not stop LE from continuing to popping up in the households and lots that the issue had spread to
    • Using MCCC to empty the affected sims household and personal inventories did not stop the LE.

    Solution:

    • “Saving” the sims: Using MCCC, I was able to copy and paste the initially affected sim onto a new sim so I could use them without continuing to get an LE. I copied them from a version I had saved with the pack disabled (that way they were not wearing any of the Crystal Creations jewelry and they did not have any hidden traits related to the pack and gameplay).
    • Fixing the affected sims and lots: I rolled back the save to before I had added the initial affected household.
    • To keep the changes I had made to the affected lots: I was able to place the version of the lot I had saved without the pack enabled. I did this so I didn’t lose any of the decorating I had done. Wasn’t necessary to stop the LE, just wanted keep the decorating I had done.
    • Be cautious of adding Sims to your game that have been used with Crystal Creations.

    What I Don't Know:

    • If the error corrupts or ruins your savefile. I am not sure if you can just ignore the LE and your save is fine but I don’t like doing that. And the fact that I could not find a way to stop the LE freaked me out. The issue seem to be spreading to every household I played.
  • sovereignsimmer's avatar
    sovereignsimmer
    New Adventurer
    2 years ago

    I wish I was aware of this bug, I wouldn't have bought the game ☹️

  • CathyMery's avatar
    CathyMery
    Seasoned Newcomer
    11 months ago

    Ich habe das auch Stand September 24 bin genervt mußte einen sim schon löschen deswegen immer die le jewelry_tracker es nervt . Meine neue Simin hatte das Problem am Anfang nicht erst als sie anfing es zu tragen, seit dem kommt immer die LE wie soll man bitte so das Bestreben abschließen. Ich hatte sowas in der Art mit einer anderen Generation Familie da gab es mit dem Pack auch Probleme komplette 3 Generations Familie bzw Spielstand gelöscht. Ob das pack je repariert wird ? wäre echt schön LG

  • Product: The Sims 4
    Platform:PC
    Which language are you playing the game in? English
    How often does the bug occur? Every time (100%)
    What is your current game version number? Vesion 1.109.207.1020 DX9
    What expansions, game packs, and stuff packs do you have installed? All
    Steps: How can we find the bug ourselves? Start a new game. Craft jewelry. Charge crystal. Give to sim. Click on the bag jewelry and choose "Wear in all outfits".
    What happens when the bug occurs? Sim tries to put it on. Automatic reset of sim. Sometimes sim will be wearing it, but the item in the bag doesn't show that it has been worn nor does Sim get a moodlet connected to it. You cannot remove jewelry in live mode but in CAS. Sometimes Sim won't put it even on but bugs out.
    What do you expect to see? Sim puts jewelry on. Moodlets transfer because of the jewelry. Jewelry in the bag gets a green mark for being worn. The option to remove it comes when clicked.
    Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
    Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

    This is bumming me out. I only can wear one piece of jewelry in one outfit. At least that works. But getting really frustrated. Please help! Do I need to try repair the game and stop playing until it's done?

  • rujuta4me's avatar
    rujuta4me
    Seasoned Ace
    7 months ago

    @JoBing1689  Thank you for sharing your issue with this pack, mostly because you said you never used CC or MOD.  Neither do I! 

     I was considering on getting Crystal Creations... but now... like many others, I will wait!  I have no problem with that!!!  I'm certainly not interested in buying more problems! 

    Thank you, once again, for sharing!!!!!   

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