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I've tried your save and was able to bill just fine.
Do your customers get the bill icon hovering over their heads at all ?
Did you repair game and delete your cache files (apologies if you stated, currently lots to do :D)
Have you tried treating multiple pets at the time? To me it seems like billing may be glitching around treating pets at the same time, maybe even treating pets from the same household with different 'owners'.
It seems to go away after a load, sometimes, but always returns within working day...
I have the icon above customers' head. There is an option to bill customer on the pet, however it does nothing. No option to bill customer on the customers themselves.
No mods, no CC, repair doesn't fix anything.
- crinrict8 years agoHero+
Yes, I hired someone and had 3 treatments going on at the same time (two household members) int he same room. One of the customers even went to have a swim and your Sim still went over to bill him.
I also tried canceling the billing and adding and that also worked without a hitch. Was open all day.
I'll do some more research on this tomorrow. Seems there's lots of people with this. Maybe someone has a solution or know what's causing it.
- Anonymous8 years ago
Good to know - I never use employees, just my entire family vetting around though, so maybe that's the difference?
I will try to test different things too, hopefully someone will stumble across the reason soon.
- crinrict8 years agoHero+
So, new development on this one.
SynneSol over at the officials found that if you take your own dogs to your clinic and send them home before opening, you can't bill .. which I duplicated
So my questions: Do you guys usually take your animals to work ? I don't know if it also occurs if you just keep them there. Would be great if someone could test that.
@bunniesaremagic @521449741W158 @letshineforever @InformationLake
Also please try if you get issues if you don't bring them along at all.
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