Product: The Sims 4
Platform:PC
Which language are you playing the game in? Deutsch
How often does the bug occur? Every time (100%)
What is your current game version number? 1.71.86.1020
What expansions, game packs, and stuff packs do you have installed? All except Journey to Batuu, Paranormal, TB Kit, CK Kit
Steps: How can we find the bug ourselves? Use the "Cats&Dogs" robot vacuum in a dusty or dirty environment
What happens when the bug occurs? The robot vacuum stops moving after 10 in-game minutes. It does not clean floors, dust piles or dust bunnies.
What do you expect to see? The robot vacuum should clean properly including floors, bunnies and dust piles without getting stuck.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. After installing the Bust the Dust Kit
The Cats&Dogs robot vacuum is not cleaning dusty floors, bunnies or dust piles in my game. It gets stuck after 10 in-game minutes. I play without mods.
I have used the robovacs from C&D in the last 2 households I have played and they work fine once I upgraded them. Those have 2 parts and both need to be upgraded. You set them on auto and to run every 6 hours. You can set them to run every 3, 6, 12 or 24 hours but I have found that 6 works best for the 2 houses I have used them in.
I found that they will not get the dust, dust piles or dust bunnies. You have to do that with the larger BTD vacuums. But what the robovacs do is keep the dust from building up. You have to start with a clean floor.
So upgrade the robovacs, clean the floor then put them on each floor including any inaccessible levels, adjust the settings and off you go. Only thing you have to watch for is that they will break down occasionally.
Hope this helps.
@crinrict I ve just tested it in my game. The vacuum cleans up all of the messes in houses without dust but then it indeed gets stuck. So I guess I have that bug as well. Great news.
This is an issue in my game as well. The robot vacuum will start the cleaning routine but then it just stops and wont even return to dock if told so.
On mac, patch 1.71.86.1220, no mods/cc, all released content installed except JtB.
