I used the cheat bb.enablefreebuild and made room for the stuck client to come out and then fixed the space back after. Hope this helps
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What is your current game version number? 1.75.125.1030
What expansions, game packs, and stuff packs do you have installed? Snowy Escape Eco Lifestyle Discover University Island Living Get Famous Seasons Cats & Dogs City Living Get Together Get to Work Dream Home Decorator Realm of Magic Strangerville Jungle Adventure Parenthood Vampires Dine Out Spa Day Outdoor Retreat Paranormal Nifty Knitting Tiny Living Moschino My First Pet Laundry Day Toddler Fitness Bowling Night Vintage Glamour Backyard Kids Room Romantic Garden Movie Hangout Spooky Cool Kitchen Perfect Patio Luxury Party Holiday Celebration Grim's Ghoulish Guitar
Steps: How can we find the bug ourselves? When you redecorate an apartment in San Myshuno, there can be an issue with the routing to the point that they get stuck in one of the grayed out apartments around the lot.
What happens when the bug occurs? The NPC Sim will route through the grade out apartment and get stuck behind a wall. He is not able to leave this great out space and I am unable to get him to reset outside of that space.
What do you expect to see? I expect to see The Sims route into their own apartments and not get stuck in the grayed out space of someone else's.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
I have a workaround for this, but it isn't necessarily the best. You add the Sim to your household and then you teleport them out of the space. The only issue with this work around is that it automatically ends your gig and the client always loves what you have done.
