[OPEN] [DHD] Client was happy, Sim still not paid & reputation dropped

I guess that wasn’t the best example to go off of, but that was the fourth reno I had done. Each time the customers happiness ranged from 1/2 household members to 0/2 members happy. I can’t for the life of me figure out why they would be unhappy or why “it wasn’t what they asked for” if I’m sticking to all of their preferences. On top of that, I’ve seen Lilsimsie steal half the furniture in their hosue and replace it with the cheapest furniture in the game and still get sent home with 900 simoleons plus a tip. Is there something I’m missing?