I was going to put this on a separate treat, but I think it is the same issue or similar. If you want me to delete this and post separate, please let me know:
I bought the Dine Out game pack a while ago, but decided to finally own a restaurant now. However, for some reason my customers only buy water, nothing else. The menu I was originally trying was: Drinks-Water, Appetizers and Main-Empty, Desserts-All 30 Ice Cream cones. When my customers only order water, I had that same menu, but added two Appetizers and Main courses, thinking you have to have one for the sims to order, but no, customers still only order water. I have used pre-made menu as well and most order water and one will order food and water for like every 15 sims that come to my restaurant.
I contacted EA Help, and did the chat help. The first rep had me create an administrative local user, delete the Origin folder in ProgramData and AppData Local and Roaming. Uninstall my game manually and origin, and reinstall. Then do a repair. It didn't work.
The second rep had me repair Origin. Again, my customers only ordered water, but I did have one child sim ordered dessert and water. Since that didn't work, she was going to have me uninstall everything again. I told her I had already done that, so she said to post in the forums.
In the forums I was helped and directed to this post. I was also told to sell my restaurant, re-buy it and add more menu options again. I did that and my sims did order food, but only the main course menu. Except for child sims, they didn't buy the appetizers or dessert.
While I do use mods, right now my game is mod free. The game in the administrative local user I have created, as per directed by the first rep, has never had mods. It is completely new, no old saved games, or anything like that.
The restaurants I have tried one has been made by me and the other has been made by EA.
While owner of the restaurant, I reserved a table and was able to order food and water. I saw all my food options I had selected.
Thank you
Do you have water on the menu ? What happens if you remove it ?
I do have water on the menu. But you can't remove water from the menu, even if you have other drinks, there is no place to x it out. If I have other drinks, 2 out of 3 sims will order only water, the one will order only one of the drinks but not food, if I only have desserts in my menu.
I have removed water from the menu using a mod I made myself before I contacted ea help, to see what happened, and somehow my sims would still order water. Even when it wasn't in the menu, and I checked by becoming a customer to check it wasn't an option. As I haven't added any mods since reinstalling I don't know what would happen now.
The only sims that order desserts are my child sims so far. T-E sims will order a main course. As for appetizers, they will order them when there is no main course. Desserts, no T-E sim will order them, even if there is no main course or appetizers. Just order water.
Since when is this happening for you ? I haven't played my restaurant in a while but when I was testing something it was ok.
Did it happen after the newest patch for you or before ?
I haven't tried this since before the latest patch, so I'll have to get it a whirl again. But, from what I've seen since originally posting this problem is that customers just aren't inclined to buy dessert. It happens so infrequently whether dessert is the only thing on the menu or not. Whatever tuning in the game needs to be adjusted so that if dessert is the only thing on the menu they will order it.
It was about two weeks ago. It happen before the patch, and after the patch it was fixed. This was my first time owning a restaurant, so I can't say when the issue started for then. I have tried with different family, different games, different buildings, and also as requested by ea help, whole new install.
EDIT:It happen before the patch, and after the patch it wasn't fixed.****
It was fixed after the patch ? Only temporarily or for good ?
I can test again to see if it happens for me too.
I am so sorry, I miss-typed. It was NOT fixed after the patch. It is still a thing, in my restaurant.
I would appreciate if you would test in your game. Just put desserts in the menu (ice-creams are my main desserts, but I have a couple of others), nothing else, to see if they order at all anything other than water as adults. And you can try the appetizer thing too, if inclined, to see if they order with a main course on the menu. If it is just my game, I wouldn't know how to fix it since I have repaired, uninstalled and installed a few times, but at lease I would know if its just me or a game bug.
Thank you so much for offering your time to this issue.
I can't dup on my game so maybe it has something to do with your restaurant. Could you upload it to the gallery and post the name here when you've done so ?
it still doesnt work, but maybe a modder will fix this among
Hi @Simsidii201
this thread doesn't use the bug template yet. Could you please create a new thread for this ? I will then move this one into the new one.
Thank you.
It's okay, because there is a work-around if you dont mind mods.
Google: Deichschaf, Mods rund um Mahlzeiten
Ist called restaurant Ice and Bake fix.
So my fellow simmer, that googled the same Problem. If you want your Guest to order some baked good from Get to Work or some ice cream from cool kitchen stuff only, at least you can have that. Everything else is up to EA.
EDIT: Removed mod link. Please don't link mods, just name.
A few years later, this is still an issue. I played with a vanilla game this afternoon to be sure. One minor positive update. The only thing on the dessert menu they will order with a dessert-only menu is fruit parfait.
Sure
