[OPEN] [DO] Restaurants make no money unless managed in-person

Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? SP10: 1.assets.live-sp10.205
What expansions, game packs, and stuff packs do you have installed? Dine Out, Pets, Laundry Day, Island Living, City Living, toddlers, my first pet, seasons, parenthood, jungle adventure, realm of magic, paranormal, bowling night, romantic garden, kids room, movie hangout, spooky, cool kitchen, perfect patio, luxury party
Steps: How can we find the bug ourselves? Have a Sim who owns a restaurant be at their house, and have them open the restaurant from home. Do not go to the restaurant, just let it be open while you are at home.
What happens when the bug occurs? The restaurant should be able to be open and running while the sim is not on the property, and yet zero customers come in until my sim goes to the property themselves. Meanwhile they are losing money while at home, and a notification will pop up warning that they should close down the restaurant for the day since they are losing money
What do you expect to see? My sim (as a restaurant owner) should be able to have their restaurant up and running from home. Apparently this bug has been around for years and has not been fixed. But this restaurant pack was my favorite purchase and yet I am unable to have my sims be parents and run a restaurant at the same time. Which defeats the purpose of the money spent on this pack.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No

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I submitted this report via my phone, and do not have any saved footage of this incident however I can say it happens 100% of the time and I know I am not the only user having this issue with this pack. Please fix this.