EA Staff (Retired)A save file would definitely be helpful for investigating this issue, thanks so much!
Product: The Sims 4
Platform: PC
Which language are you playing the game in? Swedish
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.61.15.1020
What expansions, game packs, and stuff packs do you have installed? University, City living, Get together, Parenthood, Outdoor retreat, Tiny living, Laundry day, Movie hangout
Steps: How can we find the bug ourselves? Send a Sim to a lecture and she will get stuck in class, even though I can see her return to the dorm after a while.
What happens when the bug occurs? My sim will go to her lecture but will officially never leave, the game thinks she's still in class even when I can see her in the dorm. I cannot pick her or control her since she is "in class". Nor can I get her to leave class early.
What do you expect to see? That my sim will leave her class once its over and that I can control her again.
Have you installed any customization with the game, e.g. Custom Content or Mods? No, vanilla.
Did this issue appear after a specific patch or change you made to your system? I have had other Sims in other saves attend University but this is the first time one of my sims got stuck in class. I have not done any changes to my system and no recent patches that I'm aware of.
Additional info: For me this issue appeared on wednesday ingame (the save file is on thursday). The save file is two sisters that has just begun University together, they live in the same dorm. One of the sisters, Jenny, was out of class for the day while her sister Judy was in her last class for the day (between 15.00-16.25). I decided to send Jenny to the library lot in the University world and before she even had walked into the actual building I got a notice telling me that Judy had left class early and done poorly in class (she hadn't been in class long at all). Her icon showed that she was still in class and so did the popup text when I hovered my mouse over her picture. That's when Judy got stuck. I cannot tell Judy to leave class or control her otherwise.
I have tried reloading the save and the game, use the resetsim cheat, go into build mode, let Jenny travel to other lots but I couldn't choose Judy to tag along since she is unavailable. I have also tried the "repair game" option in the Origin launcher.
I saw SimGuruNick requesting a save file in this issue so I uploaded mine to onedrive: https://1drv.ms/u/s!AlQeAT7mC14hhGIRazo0vagl2L2V?e=aiPgGD
