Forum Discussion
SimGuruRitzy
EA Staff
5 years agoHello.
If anyone is still seeing the issue (without mods) and are willing to share save files, instructions are here:
https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...
5 years ago
@SimGuruRitzy Hello! I still have this issue. My save file has used mods, but even after having them disabled/removed, it still happens. Will that work? Or do you need save files that haven't used any mods/CC at all since created?
- SimGuruRitzy5 years ago
EA Staff
Hello @MeSunnyC
We would be needing save without having Mods/cc installed. so if you have save after removing mods/cc that is enough to help us investigate the issue.
If you are willing to share the file, here is the instructions.- 5 years ago@SimGuruRitzy Hello! I have sent my save file through a private message.
- SimGuruRitzy5 years ago
EA Staff
Thanks @MeSunnyC!
Received the save and shared it with the team.
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