[OPEN] Duplicate (glitched) items after flea market purchase

I had two different families purchase items from the Flea Market, and both times the purchased items were unable to be retrieved from the Family Inventory. 😢  Things bought were lamps, chairs, MYSims figurines, and rocks.  The first household to do this was a single woman.  Purchases from the Spice Festival were able to be used and/or retrieved from personal inventory, but not the items bought at the Flea Market, which included lamps and chairs which were in the Family Inventory in BuyMode!

The second was a family of 2 parents and a little girl.  All posters and snow globes and some rocks were retrievable (rocks might have been found in the snow globe box in this case): however, all rocks and items bought from the tables were not able to be moved out of family inventory!  The MySims figurines were purchased by the little girl, and were in her inventory.  They could not be dragged out of her inventory like a book or piece of fruit can.  The only option was to place in the world, where she proceeded to do so but nothing showed up!  I checked the Family Inventory and they were now located  there, but when I tried to place them her home, they would act like they were placed but then disappear with a red box saying something about a script that couldn't work! 🤔 The other items (chairs, lamps, and rocks) were also bought by the same girl, but never showed up in her inventory, they just showed up in the Family inventory -- but the same thing happened that happened to the MySims figurines!

Since this has happened to 2 different Saved Games, I figure that something is wrong and a bug needs to be fixed.  I did a search but couldn't find anything on it.  I wonder if this has happened to anyone else?!?  Is there a way I can retrieve my items in-game?  Is it a known bug?  If not, then how do I alert the EA/Maxis or some Sims4 Official Person that this is a problem?

Thank you, ❤️

PugLove888

Update:  I was able to get one chair out of the Family Inventory.  Also when the little girl placed the MySim figurines in the world she was in the bathroom, but they didn't show up, and now whenever anyone goes into the bathroom they get playful ... so, the figurines must be "stuck" somewhere in the bathroom, even though they are invisible! 😮  While its nice to have the Mood benefit from these items, I would really like to see them and enjoy them myself! Also they still show up as if they are in the Family Inventory!!! The rocks are also still stuck in her  and her Dad's personal inventories, though!

😢

Thank you again,

PugLove888