EA StaffHello.
If anyone is still seeing the issue (without mods) and are willing to share save files, instructions are here:
https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...
I play on xbox. This is happening to my save as well. I was unable to recover door and was forced to move my family when this occurred. I attempted to repeal the N.A.P. but collected signatures not registering since this enacted in game. I even uninstalled game to see if it would help.
Was this ever resolved? Id love to get my door back.
Also noticing in the apartments here, as well as city, shipping items on plopsy isnt registering on apt. mail boxes.
