Product: The Sims 4
Platform:Steam-PC
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What is your current game version number? 1.103.250.1020
What expansions, game packs, and stuff packs do you have installed? Holiday Celebration, Eco Lifestyle, Get to Work, Highschool Years, Tiny Living, Perfect Patio, Get Together, Seasons, Spooky Stuff, Vampires, Werewolves, Cottage living, My first pet, Dream house decorator, city living, and discover university
Steps: How can we find the bug ourselves? There is no way to recreate the bug other than to use a previous file of the game, have over 80+ sims, and then update to the new patch.
What happens when the bug occurs? The game is constantly stuck on the loading screen when trying to load into my household.
What do you expect to see? Loading Screen
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Most recent patch had caused extended loading times and lag. I have even tried loading into a small single household and it takes about 10-15 seconds compared to being instant previously. The mods have no effect on the loading times. I have deleted all mods, but the issue still persists, so I believe this to be an issue on EA's part.
The issue only occured recently after the most recent patch. People on the MCCC discord believe it to be a bloated file, but I am not so sure because I can load onto the save world perfectly fine, but I just can't play specifically that household. The household contains at least 80 sims, but the issue never occurred before the update, but after today's update has suddenly increased the loading times or rather have forced me to wait endlessly for the household to load. Previously the household would load in less than 20 seconds even with so many sims, but as I am timing the loading times at the moment. It has broken past 20 minutes and still counting.
Edit By Crinrict: Adjusted Title
The Sims TeamHello @4llen11,
Could you confirm if the issue you posted is the same as this existing thread?
https://answers.ea.com/t5/Bug-Reports/Endless-loading-on-game-start-up-Turn-off-wifi-to-fix/td-p/13002150
Seems similar, but nothing I do fixes the issue. I have also tried removing mods, but that didn't solve the issue.
I have also removed any broken or outdated script mods that may conflict with the update. This issue never occurred in previous patches and the loading times for extreme households like mine, currently totaling 64 sims was reasonable at 20-30 seconds, but after the update, the household endlessly loads, but luckily I can still retrieve the sims from that household. I think it has to do with the recent patch that may have created some form of bug that increases loading times. The issue does not occur in smaller sims households, but there is a noticeable lag when loading into the game. For single sims it would be as long as 5 seconds and for 8 person households was nearly 20 seconds whereas previously would only take about one second to load both.
@4llen11 Did you also remove ANY mods/cc you have and test with an empty mods folder ?
How big is your save game ?
But you have 80 Sims in your whole game not a single household ? Just making sure cause you said you had 80 Sims in one household which seems a lot and is only possible with mods.
