Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? I have all expansion packs except the most recent.
What expansions, game packs, and stuff packs do you have installed? It seems once the latest patch was implemented with the new Ranch expansion, I have the same error others have posted... ~134:f3b264bf:78e9ac19~ I can't get in to any neighborhoods to try to see if anything else works. Anything I try it just takes me back to the world page and gives the error.
Steps: How can we find the bug ourselves? The bug came with the latest patch. I have taken out all of my CC content to make sure it wasn't causing the problem. I made sure there weren't any corrupt files there. But it still gives me that error.
What happens when the bug occurs? The error just takes me to the world page and that's all it will do. When I tried to go to the gallery it mentions that it a corrupt file and I can't go further.
What do you expect to see? I expected to at least go into the house I last played, last week. It has been at least that long since I have played.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The latest patch must of had issues since I am not the only one who has gotten this error. It would be awesome to get good instruction from an IT person who can explain what happened and what action is going to be be taken by EA.
I hope that EA can rectify this patch update issue 134:f3b264bf:78e9ac19 soon. It's a shame when this happens with all the money we spend on expansions and kits.... Hopefully I can hear back from someone on this issue.
Thank you.
Songie222