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SimQARobo
EA Staff
4 years agoHello @MadameNordica
- How long does the game stay frozen before you decide to exit the game?
- Is your computer connected to the internet through Wi-Fi or an ethernet cable?
- Can you try this:
- Move your entire \Documents\Electronic Arts\The Sims 4\ folder to another location on your computer, then start the game again. Do you still see the issue in the Gallery?
MadameNordica
4 years agoSeasoned Ace
@SimQARobo Hi! Thanks for caring! LOL it will stay frozen indefinitely. I usually get up use the bathroom, get a drink whatever. 5 minutes later I come back it's still frozen. I've watched entire videos on youtube, still frozen (and I mean half hour documentaries).
I have already done the new game file thing b/c my pc needed repair, so that didn't work either, but thanks for the suggestion!
I have already done the new game file thing b/c my pc needed repair, so that didn't work either, but thanks for the suggestion!
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This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,625 PostsLatest Activity: 2 years ago
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