[OPEN] Gallery freezes game
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Often (50% - 99%) What is your current game version number? 1.76.81.1020 What...
Forum Discussion
EA_Darko
Community Manager
Community ManagerNo worries @MadameNordica, it just makes it easier to keep track of what is going on.
Darko
@EA_Darko It's been 4 months now - you don't have any update on when you all might be able to fix this problem?
SimQARoboEA Staff
This issue has been difficult for the team to track down, unfortunately.
Could you share a video of what the issue looks like for you? You can send video to me through direct message if you prefer.
Instructions on how to share are here:
https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302My CAS freezes as well. I will be finishing up a sim and when I try to save them it looks like the picture attached/ or a blank 'my library' screen! I end up always having to restart the game but it happens 7/10 times I use CAS. I haven't played sims in about a year so my game was updated w the game packs, kits & so on that I didn't have since playing (i now have everything) so i don't know what could be the problem. It happens IMO with mods 7-8/10 times and without mods 5/10 (going to try with and without mods again to test it out). I've repaired my game, uninstalled and reinstalled, deleted caches, save and tray files but the problem still happens.
yes. completely empty mods folder w no cc or anything. I've even uninstalled the whole game and reinstalled and it still happened.
