[OPEN] [GALLERY] 'My Favorites' Not Loading Properly
Product: The Sims 4
Platform:Steam-PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.100.147.1030
What expansions, game packs, and stuff packs do you have installed? Horse Ranch, Growing Together, High School Years, Cottage Living, Snowy Escape, Eco Lifestyle, Discover University, Island Living, Get Famous, Seasons, Cats and Dogs, City Living, Get Together, Get to Work, Werewolves, My Wedding Stories, Dream Home Decorator, Journey to Batuu, Realm of Magic, Strangerville, Jungle Adventure, Parenthood, Vampires, Dine Out, Spa Day, Outdoor Retreat, Paranormal, Nifty Knitting, Tiny Living, Moschino, My First Pet, Laundry Day, Toddler, Fitness, Bowling Night, Vintage Glamour, Backyard, Kids Room, Romantic Garden, Movie Hangout, Spooky, Cool Kitchen, Perfect Patio, Luxury Party, Holiday Celebration, Book Nook, Basement Treasures, Greenhouse Haven, Bathroom Clutter, Simtimates Collection, Everyday Clutter, Pastel Pop, Desert Luxe, First Fits, Little Campers, Moonlight Chic, Decor to the Max, Carnaval Streetwear, Blooming Rooms, Incheon Arrivals, Industrial Loft, Courtyard Oasis, Bust the Dust, Country Kitchen, Throwback Fit
Steps: How can we find the bug ourselves? Open the Sims 4 and navigate to the "Gallery". Go to your username at the top middle and then to "View Catalog". Click on "My Favorites".
What happens when the bug occurs? I try to look at "My Favorites" but it only shows 25 Lots (note: no Households or Rooms show even though I do have those categories saved) that I have saved when there should be many more. When I switch to "Sort By: Most Popular" it shows 25 DIFFERENT Lots/Rooms that I have saved. If I switch from "Category: All:" to "Households" it does show all the households I have saved whether clicked on "Sort By: Newest" or "Most Popular". Switching the "Category:" to "Lots" still only shows 25 lots whether "Sort By:" is set to "Newest" or "Most Popular". Likewise, "Category: Rooms" only shows 25 Rooms when I have more saved and also shows different rooms based on whether "Sort By: Newest" or "Most Popular" is picked. The other options (i.e. "Size:", "Price:", etc.) do not change the amount shown, and only sorts between the 25 that are loaded. I have looked on a creator that I follow's page and it shows that I have favourited Lots that she has made but they do not show up in "My Favorites".
What do you expect to see? "My Favorites" should load all of my favourited Households, Lots, and Rooms instead of just 25.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. "My Favorites" was working as expected as of the 08/03/2023 patch. As of the 09/05/2023 patch, it is no longer working as expected.
Screenshots showcasing the issue:
"My Favorites" sorted by "Newest".
Not shown: When scrolled down to the bottom, only 25 options load, with no loading reticule to indicate that it is loading any of my other favourite Content.
When sorted by "Most Popular" it shows 25 different options that it did not show when "Newest" was selected.
Several favorited Lots from a creator I follow show as favourited but none of these Lots show up in my Catalog of Favorited Content.
Selecting a different "Size:" does not load more of my favourited content, and only sorts what is loaded initially when selecting one of the two "Sort By:" options.
Edit By Crinrict: Added Tag to Title
Edit by Sunstringer: Just updated The Sims 4 to version 1.101.290.1030 and favourites are still not working correctly. No mods/CC, and no new packs have been installed.
Edit by Sunstringer: Just updated The Sims 4 to version 1.102.190.1030 and favourites are still not working correctly. No mods/CC, and no new packs have been installed.
Edit by Sunstringer: Updated The Sims 4 to version 1.103.315.1020 and favourites are still not working correctly. Installed the new "For Rent" pack but no mods/cc.
Edit by Sunstringer: Updated The Sims 4 to version 1.108.335.1020 DX9 and favourites are still not working correctly. Installed the new "Lovestruck" pack, but still have no mods/cc.