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fancyfeet711's avatar
fancyfeet711
5 months ago
Solved

[OPEN] Game crashing when placing certain items (Intel Iris XE, DX9)

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.109.185.1030 DX9...
crinrict's avatar
crinrict
Hero+
5 months ago
@fancyfeet711 I tested this and don't have any issues in my game.

I see you are using DX9. Do you have an intel chip or did you switch back ?
  • fancyfeet711's avatar
    fancyfeet711
    5 months ago

    @crinrict I thought I'd switched to the 11 before but maybe not. I do have an Intel chip on my computer. Is there nothing I can do then? Just not use kitchen cabinets?! 

    • crinrict's avatar
      crinrict
      Hero+
      5 months ago
      @fancyfeet711 I have no idea what's causing it but I can't replicate.There was another user in PC tech though

      Could you post your Computer's DxDiag?

      - Press Windows-Key + R
      - Type: DxDiag
      - Click on Save all Information.
      - Attach the Text File to your post
      • fancyfeet711's avatar
        fancyfeet711
        5 months ago

        @crinrict I just did some clicking around and was able to switch my game back to DX11 (my computer is compatible). It must have switched back to DX 9 because I could have sworn I was on that already. Anyway, I did that and opened up my game and it doesn't seem to be crashing with the cabinet selection for now *knock on wood*. What a weird bug though...

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