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fancyfeet711's avatar
fancyfeet711
10 months ago
Solved

[OPEN] Game crashing when placing certain items (Intel Iris XE, DX9)

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.109.185.1030 DX9...
fancyfeet711's avatar
fancyfeet711
10 months ago

@Ponjuuko2 try making sure you have DX11, that seems to have fixed it for me.

Ponjuuko2's avatar
Ponjuuko2
10 months ago

omg, thank you! 

  • crinrict's avatar
    crinrict
    Hero+
    10 months ago

    Could you both post your Computer's DxDiag?

    - Press Windows-Key + R
    - Type: DxDiag
    - Click on Save all Information.
    - Attach the Text File to your post

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