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fancyfeet711's avatar
fancyfeet711
6 months ago
Solved

[OPEN] Game crashing when placing certain items (Intel Iris XE, DX9)

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.109.185.1030 DX9...
scwikla's avatar
scwikla
5 months ago

I am having the same issue, but with the Book Nook bookcases. I am wondering if the issue doesn't relate to things that attach to walls? I did the 50/50 method with mods and got it to work in another household, but when I returned to my main family, the problem returned. Not sure what is going on, but thought I would share that I am having a related problem to provide more information for @puzzlezaddict and @crinrict 

Update: It also happened when I tried to place a Dream Home Decorator modular dresser wall unit.

crinrict's avatar
crinrict
Hero+
5 months ago

@scwikla Could you check for newer graphics drivers ?

@Brohepsi I merged your post with the existing thread. Could you please also post your DxDiag. Are you using DX9 or DX11 ?

  • Brohepsi's avatar
    Brohepsi
    New Rookie
    5 months ago

    I am not using the new DX. I don't think my computer would support it. However, I am on laptop mode. Is DX9 the current one?

  • scwikla's avatar
    scwikla
    5 months ago

    I updated the drivers, but the issue is still happening. Thanks for the suggestion though.

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